Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Amazing
on February 28, 2018
Posted by: Angeline
Okay, so I was shocked at how absolutely easy this was to install. From opening the box to programming the settings it was a BREEZE. I would definitely recommend to anyone looking to upgrade.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great!
on March 20, 2018
Posted by: TXGRMA
Love this thermostat. The unit is very nice looking and the settings are big enough to see and adjust. Very senior user friendly. Being able to control it with my phone is amazing. I enjoy the report of usage that is sent directly to my email.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Bad Equipment
on March 2, 2021
Posted by: Big Texas
This NEST is the worst thermostat we have ever had installed in our house.
No, I would not recommend this to a friend.
Response from Google LLCBy Harvey, Google Customer Care, March 4, 2021
Hi Big Texas,
We appreciate your feedback on the Nest Thermostat. We're sorry to learn it didn't meet your expectations.
We're taking your feedback to improve our services and products to give you the best experience. If you need any help with your Google Nest products, please feel free to contact us here: https://support.google.com/googlenest/gethelp
We appreciate your feedback on the Nest Thermostat. We're sorry to learn it didn't meet your expectations.
We're taking your feedback to improve our services and products to give you the best experience. If you need any help with your Google Nest products, please feel free to contact us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Gorgeous and functional
on May 15, 2018
Posted by: Marksalot
The thermostat was easy to install, although it took longer than it should have to enter my wifi password due to there being a space, the space entry is not particularly intuitive. This looks incredible on the wall though the wall plate behind it is a little plain, but I needed a way to cover the ugly around wire., but at least there is one included, I just wish it matched the rest of the design.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Well built
on June 17, 2018
Posted by: Robin GA
I have installed this and many other thermostats in homes over 38 years and I have went back and taken many new programmable stats out because people could not understand how to use them or program them and the nest is so easy and visible to see and easy to understand and use on a cell phone it is incredible I wish I had one for myself years ago
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Happy customer
on January 15, 2019
Posted by: Anonymous
Great product. Easy to install. Works great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Device!
on April 15, 2021
Posted by: Larry
We are thrilled with the functionality and design. I'm spoiled raising the heat in the house when I get up in the morning from my iPhone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works great
on May 9, 2019
Posted by: RL52
Just what I expected.
I would recommend this to a friend!
Written by a customer while visiting Google LLC