Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Perfect thermostat.
on November 26, 2018
Posted by: Anonymous
Just installed the nest thermostat this past weekend and wow. I never thought I’d use the app to control the temperature in my house. Now I can’t believe I waited so long to upgrade. The ease of installing the nest thermostat is great. Makes instructions clear and concise. Upgrade, you’ll be glad you did!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Glad I finally got the Nest Thermostat
on March 4, 2021
Posted by: Anib
Great product works great and has great flexibility. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great and easy
on June 20, 2019
Posted by: Silent treat
This a a upgrade well worth the price. Paid for itself in one year.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I now have two
on August 18, 2018
Posted by: Glen E,
I was so satisfied with my Nest located one first floor I added another to upstairs. Love the ease of installation and the fact they learn. Have not had any problems. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Support is the worst
on September 15, 2021
Posted by: maX stober
The support for the assistant is horrid they can't fix any problems I threw mine away
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, September 18, 2021
Hi maX stober, thanks for sharing your feedback about the Nest Learning Thermostat. It’s unfortunate to learn that you’re experiencing issues with the thermostat and we’re sorry for falling short of your support needs. We understand how unpleasant it can be for you to have such issues. We appreciate you for pointing this out as we always aim to improve our products and services, and how we provide users like you with better support. If you’re willing to try the Nest thermostat again in the future and to give us another opportunity to help you, feel free to visit us anytime here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Wow, Love my Nest
on May 11, 2018
Posted by: Michael Esser
I only had this a few days, and I am still learning how to and what it can do. This device is amazing. I think everyone should have a Nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I like it but need help with the advanced settings
on October 21, 2018
Posted by: Anonymous
I am a single female, over 40. I was able to install this unit with a few questions from my friend’s husband who an HVAC person, the Nast website, the diagrams that came with the equipment, and with the videos that you can find online.
I would say, if you are unsure about the set up in anyway, make sure you try to find a Nest pro to help with the installation.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Must have!
on September 27, 2021
Posted by: JS Tate
love being able to use mobile device to adjust settings. It's a quick learner and is keeping things comfortable at home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC