Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
4
Good enough
on August 4, 2018
Posted by: Nest adopter
I like the smart feature of being able to view and control the thermostat remotely. However, the responsiveness to temperature change could be better and the learning feature results in the AC being turned on or off at unexpected times. I turned off that feature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on January 4, 2020
Posted by: Tophergeorge
It was extremely easy to set up, we started using the remote features right away and can tell it will help us manage energy consumption. Looking forward to cost savings.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
WiFi devices are not accessible
on March 11, 2021
Posted by: KTTTT
Worked with google support and realized google mesh network can not be set to bridge mode for all WiFi points. Request to customer to turn the Verizon modem router to bridge mode which is not easy to do and not recommended by the internet provider. So I just return the product. Coverage is good. That’s why I give it a star. Use TP link WiFi extender instead.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 24, 2021
Hi KTTTT,
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve had to return your Nest Wifi. Should you decide to give Nest Wifi another try in the future, we'd be more than happy to help you improve your experience when you visit us here: https://support.google.com/googlenest/contactflow
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve had to return your Nest Wifi. Should you decide to give Nest Wifi another try in the future, we'd be more than happy to help you improve your experience when you visit us here: https://support.google.com/googlenest/contactflow
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat
on March 19, 2020
Posted by: Carol R
This was a leap for me to change to a digital thermostat. I am so glad I did it. Very east to use and I really love the WiFi to my cell for control when I am not home. I can regulate the temperature from away so be sure my pets are comfortable. This morning I turned on the heat from my bed, WOW.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellence
on May 24, 2020
Posted by: Tearuh
Bought on a whim to replace an old programmable thermostat. I am so very happy I did! The ease of installation and even easier to use. Highly recommend this thermostat!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy
on June 7, 2021
Posted by: Paola
Fantastic, Easy to install. A lot of options for setting
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best Ever!!!
on September 24, 2018
Posted by: Anonymous
Not only is this completely convenient, but it works great. I also have two sensors which are great. They let me know the temps in other rooms of the house. I really love that I can use my iPhone app to set or turn on my thermostat ( if it’s off ) when I’m away from home. It’s like having remote start like I have with my vehicle. :).
I have totally recommended this to my family and friends.
I have totally recommended this to my family and friends.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing thermostat
on October 14, 2019
Posted by: Imperix
Aesthetically pleasing, and incredibly easy to use, the Nest thermostat in my opinion is the best on the market. I just purchased a new home and wasted no time setting up a new learning thermostat. The ability of this to learn your habits, and control it from anywhere is unrivaled.
I would recommend this to a friend!
Written by a customer while visiting Google LLC