Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
3
Google Nest
on March 16, 2021
Posted by: Mike
It really isn't any more functional than the standard thermostat.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 25, 2021
Hi Mike, thanks for leaving a feedback. We're sorry to hear Nest Learning Thermostat didn't meet your expectations.
Nest thermostats have different features that a regular thermostat doesn't have, that you might want to check and try. Features like, Auto-Schedule, remotely controlling or changing temperature thru the app, Home Away Assists, and more. You can check this link for more information: https://support.google.com/googlenest/answer/9248184
You can also search and browse through the Nest Help page for other things you wanna know about the Nest Learning Thermostat or you can reach out to us anytime. We'll be glad to assist you and we hope to provide you with a better experience. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Nest thermostats have different features that a regular thermostat doesn't have, that you might want to check and try. Features like, Auto-Schedule, remotely controlling or changing temperature thru the app, Home Away Assists, and more. You can check this link for more information: https://support.google.com/googlenest/answer/9248184
You can also search and browse through the Nest Help page for other things you wanna know about the Nest Learning Thermostat or you can reach out to us anytime. We'll be glad to assist you and we hope to provide you with a better experience. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Super easy to install and looks fantastic!
on March 1, 2018
Posted by: paulrey27
Just bought a new home and needed to replace the thermostat that was older than me... fortunately Nest made that super simple. They had a step by step install guide with PICTURES! Everything was easy about the process. Purchased online and after unboxing, I had the new learning thermostat singing in about 30 minutes!... okay, maybe not actually singing but monitoring my homes situation.
The product feels great - solid and quality material feel. The rotating ring is smooth. The screen interface is snappy and crisp.
The app is super simple as well. Very clean design that gives you the info. We let the house cool a bit (in winter) while we are away and on the way home, I bump it back up to our comfortable temperature and by the time I arrive at home, the house is ready and comfortable.
11 out of 10 WOULD buy again and suggest.
The product feels great - solid and quality material feel. The rotating ring is smooth. The screen interface is snappy and crisp.
The app is super simple as well. Very clean design that gives you the info. We let the house cool a bit (in winter) while we are away and on the way home, I bump it back up to our comfortable temperature and by the time I arrive at home, the house is ready and comfortable.
11 out of 10 WOULD buy again and suggest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on August 8, 2019
Posted by: saedimd
Great product. I love how beautiful the product is. I don't like the schedule function as I feel like ti is not very easy to work with. the only other thing that needs improvement is the ability to turn on and off with Alexa. For now you can change the temperature but I would prefer if you could turn it on and off with Alexa as well.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Smart and Easy
on February 9, 2019
Posted by: Anonymous
This device does its job well. High quality built with attractive real metal dial. Easy to set up and use. Always seeks and maintains your comfort level to save money heating and cooling.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Huge Savings!
on May 8, 2019
Posted by: Heath77!
We purchased two Nest products for our vacation home because our electric bill was sky high. Within two months we had paid for one of our Nest products because the savings were so great. This product is simple to install and looks great. The app is easy to use and has never been down since we bought our Nest Thermostats. Highly recommended. We are buying three more for our primary residence!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product, Highly recomend
on October 4, 2018
Posted by: Anonymous
Loved it so much I bought 2, one for upstairs and one for downstairs.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product. Easy to set up and install
on June 27, 2019
Posted by: Tim K
We love our nest thermostat. It's so nice to be able to adjust the temperature from our bed at night, or when we are gone or on vacation. it's easy to use and really easy to set up and install.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Very friendly product so far
on September 1, 2020
Posted by: TSpoonEars
I love this thermostat so far. The installation was a breeze - it’s obvious how much thought went into the design of the back plate for the wiring and the app for the setup. It’s in learning mode at the moment so I can’t speak to how much it’s going to save me yet! I also installed a sensor upstairs - it lets you use that temperature in the evening to cool upstairs. Nifty! Recommend.
I would recommend this to a friend!
Written by a customer while visiting Google LLC