Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
on September 13, 2018
Posted by: Dicapo
This has been nothing but amazing since installing it. I live is super hot and sunny phoenix so having something that I can set a schedule for and still save money on my electric bill is amazing.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest is the Best
on July 20, 2019
Posted by: Kerry's Nest
My Nest Learning thermostat is the best thermostat I have owned. It learns what temperature I like and when it needs to turn on my AC or heat. It gives me messages if when to change the AC filter and electric usage. Well worth the price.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great looks with great functionality
on June 10, 2018
Posted by: TheGruben
I recently upgraded from a 2nd gen to a 3rd gen thermostat so I could add room sensors and this really is a great new thermostat. The thing looks great on the wall, it works great, especially thru the app, and it saves me money on my electric bill.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Missing one setting that would make it perfect
on October 11, 2021
Posted by: Dona
I didn’t realize there was no HOLD setting. I’d have to take a huge step back and buy just the plain thermostat.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, October 13, 2021
Hi Dona, thanks for sharing your feedback. We’re sorry to hear that Nest Learning Thermostat didn’t meet your needs.
Nest Learning Thermostat learns your habits and automatically adjusts your temperature based on its learned algorithms. The hold feature for Nest Learning Thermostat is a great idea. Though this feature is only available in Nest Thermostat (2020). We value your feedback and we'll make sure to pass this along to the right team, as we are always working to understand our customer’s needs and expectations.
We’re hoping that you’ll give the Nest Learning Thermostat a chance to provide comfort in your home. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Nest Learning Thermostat learns your habits and automatically adjusts your temperature based on its learned algorithms. The hold feature for Nest Learning Thermostat is a great idea. Though this feature is only available in Nest Thermostat (2020). We value your feedback and we'll make sure to pass this along to the right team, as we are always working to understand our customer’s needs and expectations.
We’re hoping that you’ll give the Nest Learning Thermostat a chance to provide comfort in your home. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
on November 28, 2018
Posted by: Anonymous
Easy to install, easy to control, and even easier app to work with. I love being able to control my thermostat from my phone. No more coming home to a too cold, or too hot house.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
My Nest Thermostat Rocks
on March 26, 2018
Posted by: mscococskin6
This is the best thermostat in my opinion, so easy to use and looks really sleek in my home. The fact that I can control the temperature from my iPhone is awesome. I would recommend to everyone young and old.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on July 30, 2018
Posted by: Charles Lafortune
Easy to install, simple and effective! Now I can control my Floridian condo from Canada... it’s great!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Convenient and economical
on July 3, 2019
Posted by: NEST creativity
I have learned quite a bit about this thermostat. It’s not my first time using WiFi devices. I’m all things technical. I have a degree in computer technology and I am still amazed at how user friendly today’s technologies have become over the years. To anyone that is hesitant to try today’s technically advanced devices , I must tell you that you have no idea what you’re missing out on. Take the .
I would recommend this to a friend!
Written by a customer while visiting Google LLC