Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
3
Linking to App was a PIA
on May 17, 2021
Posted by: Julio Lima
I have several locations with nest thermostats and cameras. All have been working fine until Google bought them out. Something must have changed in the software because I had to create separate "homes" for the 3 locations I was using. It was nice to see all my units in one place. Now I have to check 3 separate links
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 19, 2021
Hi Julio Lima, thanks for taking the time to share your feedback with us. We’re sorry for any inconvenience the recent changes may have caused you.
Creating separate Home structure provides your Google Nest devices a clear separation, better management and controls for you, using the Google Home app and Nest app. However, we’ve taken a note of your feedback and we’ll make sure to hand this over to our developers and engineers since we’re always looking for ways to improve our products and services.
If you need further assistance, we'd be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Creating separate Home structure provides your Google Nest devices a clear separation, better management and controls for you, using the Google Home app and Nest app. However, we’ve taken a note of your feedback and we’ll make sure to hand this over to our developers and engineers since we’re always looking for ways to improve our products and services.
If you need further assistance, we'd be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
livingroom
on October 7, 2021
Posted by: Rana Pryor Home
I love it. The nest is on a timer and it puts me on a budget.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Very easy
on June 19, 2018
Posted by: Bub’s
So simple to hook up. This is truly easy to use turn right to heat left to cool works great
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Drew
on April 18, 2018
Posted by: Shep
It’s Awesome and the best thermostat I have ever had.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
KM
on November 14, 2018
Posted by: Anonymous
Great Product start savings today
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Thermostat
on September 11, 2019
Posted by: D. Labby
Love the way it turns itself down when we get home and adjust when we are gone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easiest thermostat to use around
on September 9, 2018
Posted by: Maliq
Let's get the obvious out of the way. This thing looks GORGEOUS! But unlike most other things in life where you have to sacrifice functionality for beauty, the design that makes the nest thermostat look so good also makes it the most functional and easy to use thermostat around, at least according to my wife and I (and we shopped widely!). Bonus: The app is super easy to use too!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Upgrade!
on February 11, 2018
Posted by: Nesting Neil
I had a non programmable thermostat and the Nest thermostat fit perfectly over my previous thermostat hole. It was really a large upgrade for us. It also took me only 15 minutes to install and setup once I watched the video online. A little expensive, but for the features, and because I got a rebate from my utility company, it made the purchase even better!
I would recommend this to a friend!
Written by a customer while visiting Google LLC