Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
New Nest Thermostat
on July 3, 2020
Posted by: Chris Humphreys
Could not be happier with this product. Smart phone remote adjustments and saving money all at the same time. No brainer purchase for your home and comfort.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy setup really cool features
on February 25, 2018
Posted by: Aholland
It didn't take long for the learning feature to work and it's very nice.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on January 17, 2019
Posted by: Anonymous
I love it really recommend it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I bought 2
on October 5, 2018
Posted by: Anonymous
After purchasing two new AC units, we decided to upgrade our thermostats. I love the fact that the google assistant is integrated into the Nest ecosystem.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
My Experience With Nest Thermostat
on January 26, 2020
Posted by: Bill K
The Nest thermostat is a very sleek and that operates very nicely. Easy to install and if you have any problems, their tech service support is a phone call away.
I highly recommend the Nest thermostat.
I highly recommend the Nest thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Doesn’t work!
on June 10, 2021
Posted by: Chris
Downloaded, appears in my Alexa app, when I as k Alexa to change temp it acknowledges and does nothing
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, June 15, 2021
Hi Chris, thanks for reaching out. We’re sorry to hear that there’s an issue between your Alexa and your Nest Learning Thermostat.
Here are some steps that may improve your experience:
- Make sure that your Nest account has been migrated to Google account.
- Start by using the Alexa app to enable the Google Nest Skill.
- Follow the on-screen instructions and choose which data to share with Amazon, then select Done.
- Then, ask Alexa to discover your Nest products by saying, "Alexa, discover my devices."
You can also check this link for the list of Nest thermostat commands you can use with your Alexa: https://support.google.com/googlenest/answer/9325080
You can find more details on how to use Nest thermostats with Alexa on Amazon's related page.
For further assistance, please contact us at Google Nest Support page and we’d be happy to help. You’ll find us here: https://support.google.com/googlenest/gethelp
Here are some steps that may improve your experience:
- Make sure that your Nest account has been migrated to Google account.
- Start by using the Alexa app to enable the Google Nest Skill.
- Follow the on-screen instructions and choose which data to share with Amazon, then select Done.
- Then, ask Alexa to discover your Nest products by saying, "Alexa, discover my devices."
You can also check this link for the list of Nest thermostat commands you can use with your Alexa: https://support.google.com/googlenest/answer/9325080
You can find more details on how to use Nest thermostats with Alexa on Amazon's related page.
For further assistance, please contact us at Google Nest Support page and we’d be happy to help. You’ll find us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Easy install and flawless operation
on February 17, 2019
Posted by: Anonymous
The Nest Learning Thermostat just works. It looks great on the wall. Farsight turns on the display with the current temperature when it sees you move, and then displays the set temperature when you get closer. I was not sure how well I would like that, but ends up really easy to use and works well. The app works flawlessly as well.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love my Nest Thermostat
on August 23, 2018
Posted by: willysnut
We have had Honeywell's versions of this kind of thermostat and the Nest unit blows them away. We love the way it works and learns our patterns of being home or not and adjusts accordingly. It has saved us a lot in energy bills.
I would recommend this to a friend!
Written by a customer while visiting Google LLC