Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Convenient, Elegant, Easy to Use
on June 7, 2018
Posted by: Douglas 33071
The Nest thermostat's intuitive design makes it simple to set up and use with only to human interface inputs - turn the dial and push to select. It's also elegant and almost like artwork. We are back and forth between two houses and the app makes it easy to start the AC before we get there and turn it off if we forget. I use it all the time.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
We love our nest thermostat
on August 13, 2018
Posted by: CHRISTINA and Alex
We replaced an older wall model and it was easy to install, just follow the instructions. It looks great on the wall it's super easy to use and we love being able to control the temperature from our nest app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use
on January 7, 2019
Posted by: Anonymous
The installation was a breeze and I had it connected and ready to go in no time. Took longer to remove the faceplate from the old thermostat since it was painted in place. Loving my new nest thermostat and the ability to use straight from the app
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pleased customer
on August 16, 2018
Posted by: Mike F.
I have had the nest thermostats now going on for 1 year and I am very pleased with my purchase. I have recommended this product to people and have actually gotten two different family’s to purchase it for there homes. I am happy to say from what they tell me they are as pleased as I am with this product.
Thank you nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best thermostat!
on October 22, 2018
Posted by: Anonymous
The Nest Learning Thermostat is one of the best home high tech investments I have ever made. It is consumer friendly and it is easy to operate. I highly recommend this product. I believe it kept my energy bill well within reason this past very hot long summer.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
A Triumph of Design + Function
on June 7, 2018
Posted by: Eric T.
Remember when home thermostats were an afterthought in terms of design? Love the simplicity of the design, its functionality, and ease of setup. The Nest does what is is supposed to do and doesn't complain about it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Life
on March 6, 2018
Posted by: Richienotrich
I can’t get enough of the simplicity to install the Nest thermostat but on top of that an excellent user friendly app. Will continue to add Nest products to my humble abode.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
eco or no eco
on January 15, 2022
Posted by: dvbrennn
it is so confusing. I just want to raise the temp and monitor. I was mislead by the product's capability. How does one turn off the "learning feature"?
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 17, 2022
Hi dvbrennn, thanks for posting a review. We’re sorry to hear the challenges you have with Nest Learning Thermostat.
Nest Learning Thermostat is designed to learn from your temperature preferences. Its learning feature ""Auto-Schedule"" learns and then creates schedules for you when the feature is turned on. It can also learn the algorithms for Home/Away Assist. You can turn off this feature by the following the steps below:
With the Nest app:
- Open the Nest app and select your Nest thermostat.
- Select Settings, and then Auto-Schedule.
- Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings, and then Nest Sense, and then Auto-Schedule, and then Off.
Once you turn it off, we suggest clearing all the schedules once again to ensure your thermostat won't kick in based on the logged schedules.
If this doesn’t fix the issue, we may need to take a closer look in order for us to understand this issue. You can always reach out to our support team here: https://support.google.com/googlenest/gethelp
Nest Learning Thermostat is designed to learn from your temperature preferences. Its learning feature ""Auto-Schedule"" learns and then creates schedules for you when the feature is turned on. It can also learn the algorithms for Home/Away Assist. You can turn off this feature by the following the steps below:
With the Nest app:
- Open the Nest app and select your Nest thermostat.
- Select Settings, and then Auto-Schedule.
- Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings, and then Nest Sense, and then Auto-Schedule, and then Off.
Once you turn it off, we suggest clearing all the schedules once again to ensure your thermostat won't kick in based on the logged schedules.
If this doesn’t fix the issue, we may need to take a closer look in order for us to understand this issue. You can always reach out to our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC