Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Time saver
on April 29, 2018
Posted by: Marc G
The Neat learning thermostat does everything as advertised and more. It's connected to other smart home products we own and they all work together to save us time. Even if something fails to adjust or turn on/off, you can do it remotely from anywhere. We love all nest products so far.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Outstanding Product
on August 11, 2019
Posted by: Clive W.
No issues, super easy to setup. Follow the step by step guide and it will be working in minutes. It learns everything I need it to. Love the remote options to check if I forgot to adjust before work. Will continue to use these products.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to Install
on November 22, 2018
Posted by: Anonymous
Nest takes the guesswork out of the installation.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent
on November 17, 2018
Posted by: Anonymous
Installed in a matter of minutes, far exceeds my expectations.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Over Rated Product
on March 30, 2021
Posted by: Mark
The nest costs a lot more than other similar smart devices but accomplishes the same thing!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 2, 2021
Hi Mark,
Thanks for your feedback. We're sorry to hear that your experience has been less than ideal with your Nest Learning Thermostat.
There are ways to help improve energy savings and reduce your utility bills with your Nest thermostat. You can check this link for some steps you can take that can help reduce your energy use: https://support.google.com/googlenest/answer/9249254
Should you have any questions, feel free to contact us here anytime: https://support.google.com/googlenest/gethelp
Thanks for your feedback. We're sorry to hear that your experience has been less than ideal with your Nest Learning Thermostat.
There are ways to help improve energy savings and reduce your utility bills with your Nest thermostat. You can check this link for some steps you can take that can help reduce your energy use: https://support.google.com/googlenest/answer/9249254
Should you have any questions, feel free to contact us here anytime: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Everything promised . . . and more
on January 7, 2019
Posted by: Anonymous
I like technology and efficiency and saving money. Our Nest Learning thermostat is truly amazing.
The thermostat has sensors allowing to cycle down the heat when we’re not home, but also suggesting a schedule based on our lifestyle (when do we usually get up, when do we usually go to bed). Being able to control everything from my phone is the cherry on top.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Neat device
on August 9, 2018
Posted by: Coach
Looks nice easy to use and does the job very well
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Second experience with a programable thermostat
on November 27, 2018
Posted by: Anonymous
This thermostat was very easy to install and then setup for home use. Fairly easy to setup on phone and once that was completed it was very easy to add to my google mini so that I could change temperature setting via voice commands.
I would recommend this to a friend!
Written by a customer while visiting Google LLC