Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
4
Great product and great looking in its simplicity
on September 29, 2018
Posted by: Anonymous
We recently purchased a brand new house. Our old house was built in 1995 and we couldn’t install a Nest thermostat. I was amazed that the thermostat, after a few days, “learned” our patterns and adjusted automatically. Very cool. I’d give five stars, but first I’d like to know how to manually set the thermostat if I don’t want to rely on the “learn” mode, or when we have changing weather.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Home Owner
on November 30, 2018
Posted by: Anonymous
So far great idea and easy to learn. The Nest products, once you learn how easy they are to install, most self install.
Once you see
final product or reason for purchasing before your eyes, you say should have also grasped the.
final product or reason for purchasing before your eyes, you say should have also grasped the.
Enjoy, for our family is well pleased and comfortable.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on May 6, 2020
Posted by: Maxine Parker
This is a great product and I would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy as 1-2-3
on September 9, 2020
Posted by: The Coopers
I’m NOT handy or technically savvy but I installed our family’s Nest with no issues! Easy to read instructions.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
New Nest
on June 24, 2020
Posted by: Timberline
Received the Neat with my AC. Looks great.
Difficult to program. Can’t program the unit to go to different temps at different times.
Difficult to program. Can’t program the unit to go to different temps at different times.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Not working
on January 2, 2022
Posted by: SCoallier
I bought the Nest Learning Thermometer because it was supposed to be compatible with our old furnace. Had an Ontech pro out to install the thermostat, and it powers up and everything but does not actually turn the furnace on for more than a very few minutes at a time, spaced very far apart. It’s cold outside and the house remains in the 50s (Fahrenheit) at night even though the temperature is set to 69F, and during the day the temperature only gets above 60F because it’s sunny out. Waiting for someone to answer my support question about this, but without a person to talk to I cannot recommend the product.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 5, 2022
Hi SCoallier, thanks for taking the time to share your feedback. We’re sorry to learn that the Nest Learning Thermostat isn’t reaching your target temperature.
Your feedback is important to us, and we’d like to help you the best way possible. We’d like to take the opportunity to talk and investigate what’s causing the thermostat’s behavior. Please feel free to contact us here anytime: https://support.google.com/googlenest/gethelp
Your feedback is important to us, and we’d like to help you the best way possible. We’d like to take the opportunity to talk and investigate what’s causing the thermostat’s behavior. Please feel free to contact us here anytime: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Better then expected...
on May 15, 2018
Posted by: Ernie
I purchased two Learning Thermostats for my home and could not be happier. My energy costs have gone down and my home is significantly more comfortable. The units are working better than I expected. The room temperatures in my home are more level and managing the temperature is so much more efficient using the app. You cannot go wrong with this thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
nest thermostat
on February 10, 2018
Posted by: Dirtytoad
It works very well and YES my heating and cooling bills have gone lower and the temperatures are much more even
I would recommend this to a friend!
Written by a customer while visiting Google LLC