Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Easy to control
on June 23, 2019
Posted by: Ron Alesia
The nest thermostat was easy to install and looks fantastic! The remote setting capability makes it simple to control from anywhere. Large numbers on the dial easy to read!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on February 6, 2019
Posted by: Anonymous
Controlling my thermostat from anywhere with my smart phone and my google home hub is great
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best with Nest
on August 23, 2018
Posted by: JOEYxGUNZ
Great product. Worth every dime spent. Have 2 in my home and couldn't be happier with their performance.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
My first thermostat lasted over just a year
on December 23, 2019
Posted by: Steve Speed
My first thermostat lasted just over one year. The warranty is for 2 years. I ended up having issues with the heat not wanting to blow warm air after just under a year when I went from cooling to heating. and vice versa in the springtime when converting from heat to cool.Then I also had the Wi-Fi chip malfunction this year. A replacement thermostat came recently everything works great now.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I have 3 Nest thermostats
on December 26, 2018
Posted by: Anonymous
I've had the nest thermostats for about 2 years. I have 2 in my home and 1 in the office. They all work very consistently, the temperature is very accurate. The nest app works great too. You can control the thermostat away from home. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Flawless
on September 9, 2018
Posted by: Joey l
Super easy to install, great and easy to use interface, app works great, and so nice to have control from a remote location, worth every dollar!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on September 21, 2018
Posted by: Anonymous
Saved me money you won’t be disappointed.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Poor battery
on January 12, 2022
Posted by: Poor battery
Installed Learning Nest two weeks sho and the battery died today. I guess the two wires I have do not recharge the battery. I hope I don’t have to recharge the battery every two weeks!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 13, 2022
Hi there, thanks for sending in your feedback on the battery of your Nest Learning Thermostat. Your device is designed to use very little power, and in most cases they can use your system’s heating and cooling wires to get enough consistent power to keep your thermostat running and the battery charged. If this is not the case, then we recommend that you contact our support specialists so we can better identify the cause of your battery drain and help find a resolution for you. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC