Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Excellent thermostat
on November 13, 2018
Posted by: Anonymous
I replaced an older programmable thermostat which was very difficult to set up and program. The nest was very easy to install and program and does it job very well. And have already seen energy savings.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy and effective
on May 18, 2020
Posted by: JimmR
I was very happy to make the switch from our old thermostat to a Nest. It makes controlling the climate in our home much easier and also just makes it looks better!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great for mobility challenged people
on January 8, 2019
Posted by: Anonymous
I brought this product for my mobility challenged mother, very convenient for her. she is in love with it! Says it's the best gift I've gotta her in 2 years!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Very confusing product
on May 11, 2021
Posted by: Dianne
I find this thermostat totally non user friendly. Very hard from the app to use and program. Was really hoping this would be great but it is not. Going to return.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 13, 2021
Hi Dianne, thanks for taking the time to share your feedback with us. We are sorry to hear that Nest Learning Thermostat did not meet your expectations.
Your feedback matters a lot as we're always working to better understand our customers so we can improve our products to meet your expectations. If you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Your feedback matters a lot as we're always working to better understand our customers so we can improve our products to meet your expectations. If you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
A Lot Easier Than I Thought
on February 28, 2020
Posted by: Alvin L
The Nest Learning Thermostat A LOT EASIER to install and use for my house. I have enjoyed the consistent level of temperature in my house without having to go back and forth to my thermostat, like the one I had before.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent thermostat
on May 14, 2018
Posted by: Eddie 4
This thermostat is easy to set up and use for virtually anyone. It is intuitive and convenient, and it saves me money.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on April 3, 2018
Posted by: Nestastic
The Nest thermostat is just awesome. Love the information display and the remote app. Saved us money. From the start at our home, this device saves us on average 100.00 a month on cooling bills.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on April 27, 2018
Posted by: Georgia
Nest is an amazing product. Love everything about it especially the convince of being able to control my Nest thermostat from anywhere.
I would recommend this to a friend!
Written by a customer while visiting Google LLC