Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
I bought one for each apartment
on February 15, 2019
Posted by: Anonymous
I enjoy the ease of use and simple set up that I purchased one for each of my apartments I rent. The residents also enjoy know they are cutting down on the energy bill and everyone is helping lower energy consumption. The nest system works well with Google Assistant, changing the temperature where ever I am.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
love nest
on June 27, 2019
Posted by: Waldo
I love this little thermostat. makes me happy to even just look at it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Highly recommend
on June 27, 2018
Posted by: Lexi
We are so in love with our new thermostat and sensors! We bought a very old home that has had central air installed and some air vents are not in ideal locations, but the sensors allow us to use our air conditioner more efficiently. We we're cooling our hallway down to desired temps and the rest of the house was freezing but now the whole house is comfortable. Thanks Nest!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Way too complicated
on October 27, 2021
Posted by: Marc H
Nest is way too complicated. There’s no need for an app and passwords. Its just a data grab. Its all unnecessarily complicated. I want the AC to come on when it gets too hot and the heat to come on when it gets too cold. I just want the old Honeywell standard click dial. This thing sucks.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, October 28, 2021
Hi Marc H, thanks for posting your review. We’re sorry to hear that Nest Learning Thermostat didn’t meet your expectations.
You can try using the heat and cool mode of your Nest Learning Thermostat. Using this mode, your thermostat will automatically switch your system between heating and cooling as needed to meet any scheduled temperatures or a temperature that you’ve manually selected. You can visit this link for more information: https://support.google.com/googlenest/answer/9247301
If you need further assistance, our support team is always here to help. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp
You can try using the heat and cool mode of your Nest Learning Thermostat. Using this mode, your thermostat will automatically switch your system between heating and cooling as needed to meet any scheduled temperatures or a temperature that you’ve manually selected. You can visit this link for more information: https://support.google.com/googlenest/answer/9247301
If you need further assistance, our support team is always here to help. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
What a great thermostat
on March 14, 2019
Posted by: Rabbi3099
I like it, easy to use and the no need to program feature is excellent. I had no issues installing the product and the step by step instructions worked out very well. My only question was when I was testing the thermostat for the first time it wouldn't let me turn on the AC because the temperature at the time was under 50 degrees. I would have liked to know that I installed that part correctly.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Wonderful
on January 7, 2019
Posted by: Anonymous
It's does every thing it advertises
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on January 13, 2019
Posted by: Anonymous
Nest was instrumental in saving house. Nest detected issue with the furnace while I was abroad. Nest had only been installed for a week. Had to replace furnace! Was able to have colleagues monitor on their phone which was a nice feature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
nest for my Nest
on October 4, 2018
Posted by: Anonymous
The nest is a solid thermostat that I would highly recommend to anyone in the market for upgrading/changing their existing t-stat. Easy to install and setup, once complete you can basically walk away and let it do its thing.
I would recommend this to a friend!
Written by a customer while visiting Google LLC