Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Better Than Expected
on June 6, 2019
Posted by: Roger S
After purchasing and using a Nest Learning Thermostat over the last 2 years, it is waaaay better than I expected. Love it's sleek design and very user friendly. Would definitely look into buy their cameras as well.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome Product
on July 14, 2019
Posted by: Tom C
Get yourself a Nest thermostat. You won't regret it. Fit and finish are top notch and it was a breeze to set up. Nice GUI on the device and the app is nice too.
Integrates seemlessly with my other Google products.
Couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Great thermostats
on October 4, 2018
Posted by: Anonymous
It has meet my expectations and surpassed them. I would like to see a graft of the temperature during a day. To better adjust my temperature for better savings.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Nest Thermostat
on June 9, 2021
Posted by: David
Seems to have a mind of its own and the battery is not replaceable after a year of use. You have to buy news ones. I have several and I would not recommend them
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
on September 4, 2019
Posted by: Jeremias Rivera
Excellent product/Easy to use
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Good decision.
on January 7, 2019
Posted by: Anonymous
Happy i made this choice. So much so, I purchased on for my 89 year old mom.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
NEST
on June 24, 2021
Posted by: Marilyn JC
It is a good thermostat but if you're not at the house and the net goes off you can not reconnect unless you're there to pair the nest. So it was a waste of my time. I lived in TX and the house with the nest was in AR.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, June 27, 2021
Hi Marilyn JC, thanks for taking the time to share your feedback with us. We're sorry to hear that you had connectivity issues with Nest Learning Thermostat. We understand how important it is to stay connected, especially when you’re away from the thermostat.
For more stable connection, we suggest connecting the Nest thermostat to 2.4Ghz connection. Also, to lessen your worry, try to set your thermostat to Eco mode. Set your Eco temperatures based on your preference, so the system will turn on/off when it needs to. To learn more about Eco temperatures, please check this help article: https://support.google.com/googlenest/answer/9245535.
If you have any questions, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
For more stable connection, we suggest connecting the Nest thermostat to 2.4Ghz connection. Also, to lessen your worry, try to set your thermostat to Eco mode. Set your Eco temperatures based on your preference, so the system will turn on/off when it needs to. To learn more about Eco temperatures, please check this help article: https://support.google.com/googlenest/answer/9245535.
If you have any questions, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on December 20, 2018
Posted by: Anonymous
Much better than expected. Highly recommend and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC