Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
3
The product has great features
on April 27, 2024
Posted by: Nasonex
[This review was collected as part of a promotion.] This product has great features. The camera is amazing. Scream is amazing and the sound is spectacular. I like playing games on my phone and it has Lags.
Value
3
Response from Samsung USBy Social Commerce, April 29, 2024
Hello Nasonex, thank you for sharing your thoughts with us about your new Samsung Galaxy A35. We are so happy to hear how much you are enjoying the overall features and functionality of your new device. We have provided an article to help you with the slowness you are experiencing to help enhance your gaming experience. We have also included a link to the Samsung Support Team if you would like experience with any aspect of your device. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Nina
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone. Love the features and the functionality. I have the lilac color and I love the color very nice and shiny and it has a sleek form factor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features
on April 28, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Great for gaming ,online studies recordings need to upgrade camera just a bit but you can capture the whole picture in one or multiples like ,shared screen, screen recording, you can talk on the phone while you watch TV you can do multiple things at one time.. I would love to have a new Galaxy like a Galaxy AL,who wouldn't.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product. Very easy to use.
on April 29, 2024
Posted by: Bigsbi84
[This review was collected as part of a promotion.] I use my phone for everything. Streaming music and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cute, sleek, but, has flaws
on April 29, 2024
Posted by: AppleB1234
[This review was collected as part of a promotion.] This phone is lightweight and not bulky. It's button placement is very convenient for my small hands, so I'm not accidentally hitting the buttons when I hold it. The flaw tho, is the auto correction and prediction is very annoying and took a minute to figure out. The screen calibration is sensitive, so when in my pocket, I don't physically have to touch the screen to open apps. It does so through my pocket so have to be extra careful when working, where to have my phone at. It can be slow, with connection, just depends on how fast u like to things to load. Speaker mic everything else is great, once you get your phone set up to your liking. Takes time though, as you use it.
Value
3
Response from Samsung USBy Social Commerce, May 2, 2024
Hello AppleB1234, thank you for sharing your thoughts with us about your new Samsung Galaxy A35. We are happy to hear that after a short period of adjustment you have been able to get your device best aligned to your needs. We understand new devices can often come with a bit of a learning curve and take time to adjust to with usage. We have provided a link to the full device manual for your convenience and the Samsung Support Team to assist you with any questions you may have. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone kicks me off the mobile network
on May 13, 2024
Posted by: Justbelvedere100
[This review was collected as part of a promotion.] Samsung phones has a reputation of being a high quality product. Stick to your brand. Give us customers what we pay for. Service and quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on May 19, 2024
Posted by: LilArson
[This review was collected as part of a promotion.] It's a great phone I thought it wasn't gonna be anything like the a 14 was but it's so much better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 21, 2024
Posted by: Little bit
I'm just now getting this phone .
But I liked everything I saw and read
About it
But I liked everything I saw and read
About it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US