Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
5
Love the device
on July 18, 2025
Posted by: JP0526
[This review was collected as part of a promotion.] I love that the battery of my A35 5g last so ponga even when playing video games, I also like the quality of the cameras even when taking pictures during the night.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a awesome amount of storage
on July 18, 2025
Posted by: Leoking99
[This review was collected as part of a promotion.] I like to use the Galaxy A IA lot of things like it helps you create messages. It helps you look up things. It helps you find solutions. The combo is you would have never dreamed of I use my device mostly for gaming. From social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still my favorite
on July 18, 2025
Posted by: Casper
[This review was collected as part of a promotion.] My phone is seriously my best friend. My whole life is basically stored on it. Easy set up, easy to use, storage is great. I prefer my storage for Samsung as opposed to backing my stuff up to Google. I've never had a galaxy phone that has let me down and this one holds up to that standard!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 19, 2025
Posted by: Emma27312
[This review was collected as part of a promotion.] I was always told Samsung phones heat alot. But if you use it the right way Samsung has THE BEST phones around. The galaxy AI feature helps me plan and study as a freshman in college now in a foreign country. It has storage, an actual one that doesn't make the phone give up every few seconds with an, "Your storage is full." I'm able to store my notes and everything else in between. The most helpful is the smart switch app which is absolutely wonderful, it takes a huge load off me and I don't have to worry about losing my data when I get a new phone. Just a few steps and boom all your data is transferred. Love Samsung with all my heart.
(P.S: Can't wait to try the new Samsung galaxy z fold 7 :p)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good camera and picture for the price
on July 19, 2025
Posted by: KlaAIcreater
[This review was collected as part of a promotion.] I love using ai. I use it everyday for everything. AIGALAXY
Value
3
Response from Samsung USBy R&R, July 22, 2025
Hi KlaAIcreater,
Thanks so much for sharing your thoughts about your Galaxy A35 5G! We're really happy you're taking advantage of the awesome Intelligence smart features, and it's great to hear they're making your experience better. Even though this model doesn’t yet have the full Galaxy AI rollout, there are still plenty of smart features for you to enjoy. Gemini and Google Assistant are both available on Galaxy phones to assist you with questions and help you find information across different apps. Google Assistant is a fantastic virtual voice assistant for everyday use, and Gemini brings advanced AI capabilities. Feel free to check out the online article, “Use Gemini or Google Assistant on your Galaxy phone,” linked below for more details. Thanks again for reaching out! We truly appreciate your choice to embrace innovation with Samsung!
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks so much for sharing your thoughts about your Galaxy A35 5G! We're really happy you're taking advantage of the awesome Intelligence smart features, and it's great to hear they're making your experience better. Even though this model doesn’t yet have the full Galaxy AI rollout, there are still plenty of smart features for you to enjoy. Gemini and Google Assistant are both available on Galaxy phones to assist you with questions and help you find information across different apps. Google Assistant is a fantastic virtual voice assistant for everyday use, and Gemini brings advanced AI capabilities. Feel free to check out the online article, “Use Gemini or Google Assistant on your Galaxy phone,” linked below for more details. Thanks again for reaching out! We truly appreciate your choice to embrace innovation with Samsung!
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on July 19, 2025
Posted by: love2buysamsung
[This review was collected as part of a promotion.] This phone was my first phone and I've never needed to change phones. This has been pure joy and I've been so satisfied with it. It's been my second year having it and I've faced no problems at all! @Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on July 19, 2025
Posted by: Batooty95
[This review was collected as part of a promotion.] This phone has a smart feature for Bixby which is galaxy AI tool, helping me in many tasks I need and modify the image perfectly, I'm in love with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Affordable Phone
on July 19, 2025
Posted by: AvgPhoneUser
[This review was collected as part of a promotion.] This is good enough for daily routine, but the older it becomes, the more delays it gets. When a button clicked, sometimes it seems to be frozen. AI features may not fit to this device.
Value
3
Response from Samsung USBy R&R, July 21, 2025
Greetings AvgPhoneUser,
Thanks for checking out the Galaxy A35 5G! We're so glad to hear it's helping you get through your day. If you notice your device slowing down over time, it might just need a quick software update. To check for updates, swipe down with two fingers from the top right corner of your screen and tap the Settings icon. Then, just scroll to and tap Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If there's an update available, it will usually start downloading on its own, but sometimes you might need to tap 'Download now.' Once the download is complete, follow the on-screen instructions to install it. For more handy tips on updating your device, see “How to update your Galaxy phone or tablet.” If you need a hand or have any questions, our Samsung Support Team is always ready to help. We're grateful you chose Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for checking out the Galaxy A35 5G! We're so glad to hear it's helping you get through your day. If you notice your device slowing down over time, it might just need a quick software update. To check for updates, swipe down with two fingers from the top right corner of your screen and tap the Settings icon. Then, just scroll to and tap Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If there's an update available, it will usually start downloading on its own, but sometimes you might need to tap 'Download now.' Once the download is complete, follow the on-screen instructions to install it. For more handy tips on updating your device, see “How to update your Galaxy phone or tablet.” If you need a hand or have any questions, our Samsung Support Team is always ready to help. We're grateful you chose Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US