Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6 out of 5
4.6
(1,556 Reviews)
Open Ratings Snapshot
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product. 
(
157 out of 179
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
5 out of 5
5
Great phone
on June 30, 2025
Posted by: April1
[This review was collected as part of a promotion.] I use this phone for gaming and streaming taking photos and a awesome phone had do many features on it lasted a long time .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on June 30, 2025
Posted by: Chillin
[This review was collected as part of a promotion.] This galaxy AI experience with this new galaxy phone is another level. The camera is great. The storage is good. The quickness and ease is amazing for moving from one app to the next. All around great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my Samsung
on June 30, 2025
Posted by: Love2smoke
[This review was collected as part of a promotion.] my Samsung great im still learning it Gemini helps me
Value
4 out of 5
4
Response from Samsung USBy R&RJuly 18, 2025
Hello There,
Thank you for the love! It’s wonderful to hear how much you’re enjoying your Galaxy A35 5G. With each new day, there’s always something fresh to discover, and we’re glad to know that Gemini is helping you along the way. The learning journey can be half the fun; especially when you’re exploring all the intelligent tools packed into your device. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very user friendly
on June 30, 2025
Posted by: Thatdrummerkyle
[This review was collected as part of a promotion.] The AI on Galaxies is fantastic. It's a very useful tool that I use daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone with Irritating Updates
on June 30, 2025
Posted by: MsMelodys
[This review was collected as part of a promotion.] I love my Samsung Galaxy phone very much. I love everything about it except how the usability keeps changing every time the software updates. In particular, I feel it keeps getting harder to use the Do Not Disturb feature. Now it takes 4 keystrokes and a swipe. I wish the Do Not Disturb feature was a button right on the face of my phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on June 30, 2025
Posted by: Ericnsara25
[This review was collected as part of a promotion.] I absolutely love this phone the storage space is actually really good and the battery last pretty long the other thing I like is that u can have 2 sim cards with 2 different numbers connected to one phone I never seen that before in a phone also the Samsung Galaxy AI is a really great feature I absolutely love this phone and it was affordable so I really couldn't ask for a better phone I literally dropped my phone in the toliet really quick and it didn't even affect it so I think this phone is so durable I have dropped it too a few times and it still works so in my opinion this is a great phone especially if you are clumsy like me lol highly recommend this phone Samsung Galaxy is so much better than iphones and way more affordable if you are living on a budget like me great phone 100%
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Very leggy. Does not move fast.
on June 30, 2025
Posted by: Jensons
[This review was collected as part of a promotion.] Storage isn't good. Phone is always lagging, or going slow.
Value
2 out of 5
2
Response from Samsung USBy R&RJuly 1, 2025
Howdy Jensons,
Thank you for sharing your insights about the Galaxy A35 5G. We recognize the importance of having a device that suits your dynamic lifestyle, and your feedback on performance and storage is greatly appreciated. Your observations play a crucial role in helping us enhance our products to meet the diverse needs of Galaxy users better.
To manage your device’s performance effectively, consider utilizing the Device care feature. It offers a comprehensive view of your battery, storage, and RAM. Additionally, you can optimize your phone or tablet automatically for improved speed and efficiency. The Quick optimization tool enhances your device’s performance by identifying apps that may be consuming excess battery, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background applications.
Optimizing your device is straightforward. Go to Settings, swipe to the Device care section, select Optimize now, and then tap Done. Our team is dedicated to crafting experiences that seamlessly integrate advanced features, swift performance, and dependable usability across the Galaxy lineup. We invite you to continue exploring the innovations that Galaxy has in store, all designed to enhance convenience and performance in your daily life. Thank you for being a cherished member of the Samsung community!

Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/

-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I love the A35 5G as a mid-range device.
on June 30, 2025
Posted by: Softwave
[This review was collected as part of a promotion.] I love the Galaxy A35 5G so much because it wasn't cheap nor expensive, if anything I'm still finding new things that comes to the Galaxy A35 5G. I would definitely recommend this and the other A series for those not wanting to spend well over Premium prices, it's good for those on a tight budget. Whoever sees this review please recommend the A series to those on a tight budget, they won't be disappointed by how well it performs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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