Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
4
Having It Longer New Possibilities
on June 2, 2025
Posted by: ColosoColoso
[This review was collected as part of a promotion.] This was my first time using Samsung phones. I know it will be easier next go when upgrading to auto populate my contacts and adding new device, knowing how to use it. The Galaxy AI is really nice to have with photos like searching a product or many info about something related. It's also great use for photo editing, a simple tap and you can drag yourself into a new background or remove backgrounds. I also like the device care tests. Browser Tabs is cool to group your searches together. However, I ran into a bug that removed 90% of my tabs. Maybe, I had too many going? I haven't messed with video edits yet but see there are options. Call clarity is great. Loudness of speakers are great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Easy peasy
on June 2, 2025
Posted by: OeeeOO
[This review was collected as part of a promotion.] Galaxy AI. I really like this phone it's easy to navigate and the programming is very intuitive. I went to an iph*ne 2xs and have come back to galaxy both times. I gave it a real try. While I do like the iph*ne apps I think galaxy is much easier to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better than expected
on June 2, 2025
Posted by: HairDoo2
[This review was collected as part of a promotion.] Galaxy AI is great having on the phone that can have it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on June 2, 2025
Posted by: Marebear1984
[This review was collected as part of a promotion.] I absolutely love my phone. The A35 5g is a awesome phone. Great graphics. Great sound. Great quality as well. These phone are also affordable. The AI in this phone is phenomenal as well. Playing games on my phone is a breeze. No lagging. I just love everything about the A35.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dealieneda
on June 3, 2025
Posted by: Eddeaf45
[This review was collected as part of a promotion.] Better technology . Sg galaxy I always love it. I want more sg galaxy information it makes me understand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great35 5g
on June 3, 2025
Posted by: LoveSammy
[This review was collected as part of a promotion.] It is ease of use and able to accept up grades to max out the capability of your phone. It's function and style are classic and it has lots of modes i mentioned the functions it's security settings are next to none. And it's an android so it's compatible with other hardware like laptops Bluetooth speakers headsets and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is very much defective. Screen went blac
on June 3, 2025
Posted by: Terrione
[This review was collected as part of a promotion.] I've tried using AI but couldn't get the full effect from it. Like I mentioned the phone i have is defective.
Value
3
Response from Samsung USBy R&R, June 5, 2025
Hello Terrione,
Thank you for sharing your experience with your Galaxy A35 5G! While Galaxy AI is an exciting new feature for Galaxy phones, it may not be fully available on your model just yet. If your device is showing a blank screen, there are several steps you can take to understand what might be happening. For instance, your device’s battery could be drained, or it may simply need a reset. We recommend performing a force restart by pressing and holding the Power button (or Side button) and the Volume down button for 20 seconds.
For more troubleshooting guidance, you can check out the online article titled “Blank or black display on a Samsung phone or tablet.” If the screen remains unresponsive after trying these steps, your device may require service. Please contact the Samsung Support Center for further assistance. We are here to help, and we appreciate your decision to choose Samsung!
Blank or black display on a Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002028/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A35 5G! While Galaxy AI is an exciting new feature for Galaxy phones, it may not be fully available on your model just yet. If your device is showing a blank screen, there are several steps you can take to understand what might be happening. For instance, your device’s battery could be drained, or it may simply need a reset. We recommend performing a force restart by pressing and holding the Power button (or Side button) and the Volume down button for 20 seconds.
For more troubleshooting guidance, you can check out the online article titled “Blank or black display on a Samsung phone or tablet.” If the screen remains unresponsive after trying these steps, your device may require service. Please contact the Samsung Support Center for further assistance. We are here to help, and we appreciate your decision to choose Samsung!
Blank or black display on a Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002028/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on June 3, 2025
Posted by: Yamqund
[This review was collected as part of a promotion.] Good product but of course not as good as flagship phones.
Value
5
Written by a customer while visiting Samsung US