Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(921 Reviews)
Rating breakdown 921 reviews
5 Stars
593
4 Stars
244
3 Stars
40
2 Stars
24
1 Star
20
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great refrigerator
on February 18, 2026
Posted by: Statesgirl
[This review was collected as part of a promotion.] Really like the set up and the shelves are sturdy. Love the counter depth as it opens up our kitchen.
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 18, 2026
Thank you for your wonderful feedback! We’re so glad you’re enjoying the layout and sturdy shelving. It’s great to hear the counter-depth design is helping open up your kitchen space! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliances
on February 24, 2026
Posted by: Randy89
[This review was collected as part of a promotion.] My whole kitchen is filled with Frigidaire appliances and absolutely love them!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear that your kitchen is filled with Frigidaire appliances and that you love them all. We truly appreciate your loyalty!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on March 4, 2026
Posted by: Lori from beloit wi
[This review was collected as part of a promotion.] I love everything about my new refrigerator. There is so much space in the refrigerator section. I love the looks of my fridge. I love the ice maker also. It must have a sensor because it never overfills and when I pull ice from it ,it instantly refills it. I also want to add that I like the water dispenser being inside the door.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 5, 2026
Hi Lori! Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire refrigerator.
It’s wonderful that the spacious refrigerator section, sleek design, ice maker, and internal water dispenser are making daily use convenient and enjoyable. We’re glad the ice maker’s refill function is working just as you expected.
We appreciate you taking the time to share your experience and hope your refrigerator continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful that the spacious refrigerator section, sleek design, ice maker, and internal water dispenser are making daily use convenient and enjoyable. We’re glad the ice maker’s refill function is working just as you expected.
We appreciate you taking the time to share your experience and hope your refrigerator continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
FRIG
on March 5, 2026
Posted by: BIGFREIGHT
[This review was collected as part of a promotion.] VERY ACCOMADATING FOR FOOD STORAGE
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 6, 2026
Hello BIGFREIGHT!
Thank you for taking the time to share your feedback about your Frigidaire Gallery 23 Cu. Ft. Counter-Depth French Door Refrigerator (model GRFG2353AF).
We’re delighted to hear that you find the refrigerator very accommodating for your food storage needs. It’s great to know that the design and capacity are helping make organizing and storing your groceries more convenient.
Thank you for choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your feedback about your Frigidaire Gallery 23 Cu. Ft. Counter-Depth French Door Refrigerator (model GRFG2353AF).
We’re delighted to hear that you find the refrigerator very accommodating for your food storage needs. It’s great to know that the design and capacity are helping make organizing and storing your groceries more convenient.
Thank you for choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 9, 2026
Posted by: Hanalylau
[This review was collected as part of a promotion.] Wasn’t happy with the factory settings. It froze my cheese and asparagus that was in the deli drawer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 12, 2026
Hello Hanalylau, thank you for your feedback. We’re sorry to hear that the factory settings caused your deli drawer items to freeze. Our goal is for your Frigidaire appliance to keep foods fresh and properly stored, and we appreciate you bringing this to our attention. Adjusting the temperature settings can help prevent freezing, and our team is happy to guide you on the best configuration for your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your appliance continues to meet your expectations!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your appliance continues to meet your expectations!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed
on March 10, 2026
Posted by: Bowmanmlb
[This review was collected as part of a promotion.] Works great & looks great! Wanted a slightly smaller fridge to go in our kitchen that wouldnt sacrifice the quality! This model fit our needs perfectly.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 12, 2026
Thank you for sharing your experience with the 23.3 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that it fits perfectly in your kitchen while maintaining the quality you were looking for.
It’s great to know that both the performance and design of the refrigerator are meeting your needs. We hope it continues to provide reliable service and enhance your kitchen for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that both the performance and design of the refrigerator are meeting your needs. We hope it continues to provide reliable service and enhance your kitchen for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Crisp and Cold
on March 10, 2026
Posted by: Kensquips
[This review was collected as part of a promotion.] Amazed at the different temperatures you have depending on the drawer you use. The smaller ice cubes are very nice and the roominess of the door storage and shelves was a pleasant surprise. Well designed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 13, 2026
Hi there. Thank you for your feedback! We’re glad to hear that you’re enjoying the different temperature zones, smaller ice cubes, and the roomy door storage and shelves. It’s wonderful to know that the design has pleasantly exceeded your expectations. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broke three times in less than three months
on March 12, 2026
Posted by: Mudshark100
This refrigerator has failed on me three times in the less than three months I have owned it. Liked the features and layout but the one I purchased is unreliable.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 17, 2026
Hello there, Mudshark100! We are truly sorry to hear about the repeated issues you’ve experienced with your refrigerator. We completely understand how frustrating it must be to have a product fail multiple times in such a short period, especially when you appreciated its features and layout. Your experience is important to us, and we deeply apologize for the inconvenience this has caused.
We can see that you are already working with our Customer Care Team toward a resolution, and we appreciate your patience as we address this matter. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for bringing this to our attention, and we hope the rest of your day goes smoothly.
- Maico
We can see that you are already working with our Customer Care Team toward a resolution, and we appreciate your patience as we address this matter. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for bringing this to our attention, and we hope the rest of your day goes smoothly.
- Maico
Written by a customer while visiting frigidaire.com