Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(921 Reviews)
Rating breakdown 921 reviews
5 Stars
593
4 Stars
244
3 Stars
40
2 Stars
24
1 Star
20
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Beautiful utility
on November 7, 2025
Posted by: JoAnnH
[This review was collected as part of a promotion.] The fridge is great so far. Roomy and well lit and looks great in kitchen!
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 7, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re thrilled to hear you’re enjoying your new refrigerator and that it looks great in your kitchen. It’s wonderful to know you’re pleased with the roomy interior and bright lighting!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re thrilled to hear you’re enjoying your new refrigerator and that it looks great in your kitchen. It’s wonderful to know you’re pleased with the roomy interior and bright lighting!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 11, 2025
Posted by: Curly61
[This review was collected as part of a promotion.] Great refrigerator, deliver and installation service was the best we ever had!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 12, 2025
Hi, Curly61! Thank you for sharing your wonderful feedback! We're delighted to hear that you’re enjoying your new Frigidaire refrigerator and that your delivery and installation experience went so smoothly. We truly appreciate you taking the time to share your satisfaction with us! We’re always here if you have questions—connect with us through Live Chat at frigidaire.com or give us a call at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8 p.m. EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
working well but documentation lacking availability and clarity
on November 12, 2025
Posted by: MKnorthshore
[This review was collected as part of a promotion.] User manual not readily available even searching on line. Needed to chat with agent to obtain. Says ice maker has auto shutoff via a sensor but cannot locate sensor. Also describes right upper shelf as folding under and dropping down, but does not show how, slides under rear half, but not folding down. Doors also not aligned when delivered but at least the manual gives directions to rectify. Ice maker is fast despite other reviews read, and fridge not noisy.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 14, 2025
Thank you for sharing your feedback regarding your refrigerator. We understand how challenging it can be when the user manual isn’t readily available and appreciate that you reached out to an agent for assistance. We’re glad to hear that the ice maker works quickly and that the unit operates quietly. We also acknowledge your comments about the right upper shelf and door alignment and are pleased the manual provides guidance for adjustments. For any additional assistance or questions, please feel free to reach out via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM ET and Saturday from 9:00 AM to 6:00 PM ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on November 13, 2025
Posted by: Vshosted
[This review was collected as part of a promotion.] Our new fridge seems great. We like how bright it is inside. We enjoy the way the shelves adjust and are easy to clean.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 14, 2025
Hi there. Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your new refrigerator and that the bright interior and adjustable, easy-to-clean shelves are making a difference.
We appreciate your comments and hope your Frigidaire fridge continues to meet your needs for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your comments and hope your Frigidaire fridge continues to meet your needs for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
5 star Fridge!!
on November 17, 2025
Posted by: 4EvaHappy
[This review was collected as part of a promotion.] My Kenmore Elite Counter Depth refrigerator failed at 13 years of age… I always use customer reviews and ratings before buying anything! So i saw that the Frigidaire Gallery had top ratings and i couldn’t be happier… love the ice and water on the inside; keeps it looking so today and my ice doesn’t clump up like in my old fridge. I purchased from a mom and Pop store locally and got delivery within one hour of purchase on a saturday!! Now that’s red carpet treatment*****
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 19, 2025
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire Gallery counter-depth refrigerator is exceeding expectations—from the ice and water features to the sleek, modern look. It’s wonderful that your local store delivered such speedy, red-carpet service as well! We love knowing that your fridge is keeping everything perfectly chilled without clumping ice. If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
The perfect refrigerator/freezer!
on November 22, 2025
Posted by: JenThePowerRanger
[This review was collected as part of a promotion.] For our new house build, we chose this counter-depth French Door Frigidaire refrigerator/freezer, and we couldn't be happier with it! We've never had a new-style refrigerator like this; the refrigerator is a dream; we are able to open one side &/or the other to find & get out exactly what we need! As it's a new experience for us (we'd always had the standard "frig on the bottom with one door opening out to the left & the freezer on top"), it took a bit of getting used to as far as finding where to put what, but we quickly adjusted. We find that we have MUCH more room with this great refrigerator! We're learning exactly where everything fits & it's become seamless for us preparing our meals.
The freezer, compared to old large on-top freezer, seems a bit smaller, but we're learning the intracacies of fitting things in & stacking them for easy pick-out. We're utilizing the small very front section to stack in our frozen dinners, putting waffles & large frozen pizzas in the top drawer to the right of the ice maker tray. Speaking of, this ice maker makes the perfect-sized nearly cubed-shaped ice! And, it's always full.
We wholeheartedly recommend this excellent Frigidaire refrigerator/freezer!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 27, 2025
Posted by: PLF AK
[This review was collected as part of a promotion.] I love the layout of this fridge. It makes items very accessible. It also has loads of space and fits nicely in my kitchen. I also like that the water and ice maker are internal features. This is a solid and nicely built refrigerator.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 1, 2025
Hello PLF AK, and thank you so much for sharing your wonderful feedback with us!
We’re thrilled to hear that you’re loving the layout of your Frigidaire refrigerator. Easy access and plenty of usable space are exactly what we aim for, so it’s great to know the design is working well for you and fits perfectly in your kitchen.
We’re also glad you’re enjoying the internal water dispenser and ice maker — many customers appreciate the clean look and added space that internal features provide. Hearing that you find the refrigerator solid and well-built truly means a lot to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432.
Special Holiday Hours:
• Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
• Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
• Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
• Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
We’re thrilled to hear that you’re loving the layout of your Frigidaire refrigerator. Easy access and plenty of usable space are exactly what we aim for, so it’s great to know the design is working well for you and fits perfectly in your kitchen.
We’re also glad you’re enjoying the internal water dispenser and ice maker — many customers appreciate the clean look and added space that internal features provide. Hearing that you find the refrigerator solid and well-built truly means a lot to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432.
Special Holiday Hours:
• Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
• Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
• Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
• Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice appliance!
on November 29, 2025
Posted by: Joe Xia
[This review was collected as part of a promotion.] Work excellently up to now!👌👍
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 2, 2025
Thank you for your feedback! We’re thrilled to hear that your counter-depth French door refrigerator is working excellently. Your satisfaction means a lot to us, and we appreciate you sharing your positive experience! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com