Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(921 Reviews)
Rating breakdown 921 reviews
5 Stars
593
4 Stars
244
3 Stars
40
2 Stars
24
1 Star
20
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Frigidaire refrigerstor
on October 5, 2025
Posted by: Deb1129
[This review was collected as part of a promotion.] Exactly what I wanted. More than enough space, quiet.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 7, 2025
That’s awesome to hear, Deb! It’s great the refrigerator is exactly what you wanted and that it’s spacious and quiet — those are definitely key features for any kitchen. Thanks for sharing your positive experience! If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
So Far, So Good!
on October 7, 2025
Posted by: LINYDeb
[This review was collected as part of a promotion.] First it may not be fair but I am only giving any new appliance I buy 4 stars based on the inferior quality of all new appliances vs older ones. I would love these companies to bring back the original Stainless (heavy duty) steel. Using the right product, fingerprints were a breeze to get off but I guess these companies heard the complaints of having to wipe off fingerprints. (waawaawaa). Ok now for this fridge. I happen to love it! I have an older Frigidaire fridge in an apartment in my home which has been problem free for many years which is why I considered Frigidaire. My previous was a GE Side by Side and I wanted to go with a French door this time. I also wanted water and ice inside but with a dispenser you don't have to push hard or struggle with and I liked the location of this one compared to other brands. So far that works flawlessly and comes out faster than the water from my GE. (Sorry GE, it was hard letting you go lol). I put a folded paper towel under it to see if it leaks. It hasn't. I love the ice in the freezer and it makes plenty for my family. Granted we aren't huge ice users but the bin fills up in a few days. Initially you have to give it time to fill and don't forget to throw the first batch out. Love love the lighting in this unit. Everyone that has opened the doors says 'wow'. It just looks really nice. I was worried about fitting all the condiments because my husband goes way overboard with condiments lol. There is a lot of room on these bins and I have a lot of extra shelf space. I think square ft wise, this was almost the same as what I had, but feel it fits more. Maybe due to all the bins being so large. I miss having a butter keeper but I use the top right bin for now. Not a big deal. So far the custom cool drawer holds cheeses, Tortillas, any snacks. It's great there are multiple uses for that drawer when needed. I immediately bought two refrigerator thermometers to keep track of how it's doing in case there may be a problem. The fridge stays at 37. After opening doors several times, like during making dinner or putting groceries away, it will go up as high as 39 or even 40, but in no time, it is back to 37. Freezer has stayed at 0 for the most part. Again if the freezer draw is opened several times, it goes up a little, but comes right back down. It is so quiet! The only thing heard on mine is the water going fast into the line for ice and then when the ice drops. You could probably line the ice bin with something, but it doesn't bother me at all. It operates so quietly! Quieter than my GE was. I wish I could attest to the veggies staying fresh longer but I didn't realize the filters weren't installed and thought the two that came with it were just extra. Oops. I will say, it is Oct 7th and this was delivered on Sept 29th and what was put in there then is still fresh, without the filters being in. I was trying to find how to install them. Wasn't sure if you have to pop the cover off, or just slide them in behind it. Oh one negative is the instructions. We didn't like the layout of them, not concise and difficult to follow and illustrations need improvement. Moreso for the dishwasher than the refrigerator. But, we got them in and they are working well. I have to admit I was very torn between going with a GE again vs this Frigidaire. The GE was not problem free, had to replace the motherboard? (think it was called that) twice and then some sensors due to cooling issues, but doing that kept it going for 16 years. I prefer the bins I had with heavy white plastic trim all around them and they seemed sturdier than these. I think most bins are made cheaper now though. However I love the features this has, the look of it, how quiet it is and how it functions and feel it was a much better value for the price. The only GE I considered was way more expensive and also had issues stated with cooling. I highly recommend this refrigerator based on my use so far. My husband still has to make a slight adjustment on one of the doors. Forgot to do that, but it's very slight.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on October 16, 2025
Posted by: GaGa15317
[This review was collected as part of a promotion.] We love our new refrigerator! It replaces a “side by side” that was difficult to keep organized. Having the full width to store and find things has been a big improvement. As a bonus, the stainless steel doors are magnetic so now I can display pictures on my fridge again!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 17, 2025
Hello, GaGa15317! We’re so happy to hear how much you’re loving your new Frigidaire refrigerator! It’s great to know the full-width design has made organizing easier and that you’re enjoying the magnetic stainless-steel doors—such a fun bonus! If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — we’re always happy to help!
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Replaced my eleven year old Frigidaire gallery with a new one.
on October 17, 2025
Posted by: Chris256
[This review was collected as part of a promotion.] Love the new Frigidaire French door gallery.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Better than most
on October 25, 2025
Posted by: Mgma
[This review was collected as part of a promotion.] With impressive features and great interior lighting this fridge stands out from its competition.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great storage and easy to setup
on October 30, 2025
Posted by: Matt24tdg
[This review was collected as part of a promotion.] Really enjoying our new fridge. It has excellent shelf and drawer options and the shelving units are very sturdy. Also love the wheels on the bottom to make it easy to move the fridge around if needed.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice but somewhat cramped
on November 1, 2025
Posted by: jammon83
The refrigerator serves all our needs. Is compact and attractive in its space. The only issues we have are: Does not have a space for butter storage. The main drawer is very short it depth so things need to be pretty flat. It’s also cut in on both sides (one side has the water filter) so it is very narrow. Doesn’t allow for much storage.
The plastic material used for the door storage shelves is cheap looking and feels it.
But in comparing it to other refrigerators, it’s better than most for the price point.
The plastic material used for the door storage shelves is cheap looking and feels it.
But in comparing it to other refrigerators, it’s better than most for the price point.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator
on November 3, 2025
Posted by: JGILSTON
[This review was collected as part of a promotion.] Initially I was drawn to big box stores but ended up where I should have started. Due to the size constraints I was very limited in my search. The Frigidaire legacy that I bought checked all of the boxes in addition to style, design, options and technology.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 4, 2025
Hello, JGILSTON! We’re thrilled to hear that your new Frigidaire refrigerator met all your expectations in both style and performance! It’s wonderful to know that you found the perfect fit for your space. Thank you for choosing Frigidaire—we truly appreciate your trust in our brand.
If you ever need assistance or have any questions about your appliance, please don’t hesitate to reach out to us by calling 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8 p.m. EST) or via Live Chat on our website.
-Rox.
If you ever need assistance or have any questions about your appliance, please don’t hesitate to reach out to us by calling 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8 p.m. EST) or via Live Chat on our website.
-Rox.
Written by a customer while visiting frigidaire.com