Customer Reviews for Filtrete - 20 in. W X 30 in. H X 1 in. D 300 MPR Pleated Filter Dust 1 pk
Customer Rating
1
Support on wrong side
on February 1, 2022
Posted by: Grammy49
from Lorena TX
Gender:Female
My unit was roaring and I checked filter, which I had replaced not too long ago. It was very hard to remove and was sucked up against fan. It was installed according to arrow, but the support was on the bottom side, not top to protect from fan. I changed filter and reversed direction. Will replace with another brand and style that fits and supports filter correctly.
No, I would not recommend this to a friend.
Response from filtrete.comBy PACE Social Care, February 2, 2022
Hello. 3M has made a change to our Basic, MPR 300, MPR 600 & MPR 800 Filtrete Air Filters. The look of the filter may appear to now be backwards from what you have seen in the past. The new design will use polypropylene strands to support the pleats and are placed on the upstream side of the filter. The older design used expanded metal mesh and was placed on the down stream side of the filter. You will still want to follow the direction of the arrows on these filters when installing into your unit. If you have any additional questions or concerns, please connect with us directly at 1-800-388-3458 M-F 8am-4:30pm CT.
Wondered why it took so long to warm the house and seemed to cycle more than usual then this morning it cycled way too often and would not warm the house. Finally realized the arrow for air direction they printed on filter appears to be backwards because the point of arrow is on side without the extra netting that goes on the blower side. I can only hope no damage was done and it already cost me an unnecessary service call.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, December 21, 2020
Hello – Thank you for taking the time to leave your review. We are sorry to hear of the confusion. In the past we have used metal mesh supports on the downstream side of our filters. We have designed a new polypropylene support material for these filters which supports the filter material from the upstream side. Please install the filter according to the air flow arrows. If you have any additional questions or concerns, please connect with us directly at 1-800-388-3458 M-F 8am-5pm CT.
Got a new air conditioner 2 years ago. Never changed the filter. My son got me this filter cause I kept forgetting to get one, The next day after putting it in noticed that I was coughing as much anymore. Thank you.
I bought this pack because they di dnot have the red type in stock and I needed some quickly. One had very thin fabric atspopts; you coul;d see my finger through the thin material. I tried to fit the other one in but the cardboard was too big. It jammed trying to slide it in. Only got one inch inside the furnace frame. Gave up and bought red filters. 3M did not try to help when I sent a message.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Care, August 6, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-388-3458 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
The Ace brand filter I was replacing dropped right out, no problem. I could not wedge this new filter in place, try as I might. Eventually bent it and taped around the now warped edges. How many different ways are there to measure filter size? Spoiler alert: there are two, correctly and incorrectly. 3M uses the latter method.
Response from filtrete.comBy Filtrete Brand, Social Care, June 17, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-388-3458 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] I am amazed at the difference in air quality. The strange odor in my house has been eliminated. And I have noticed a big improvement in my asthma symptoms.