Customer Reviews for Rayovac - Zinc Air 13 1.45 V Hearing Aid Battery 12 pk
Customer Rating
1
Exceptionally poor packaging
on August 31, 2026
Posted by: Casey
from Derby, KS
Gender:Male
I'd rate the new package an F-. I tried 3 different scissors, all failed. Finally, used a tip snip from the tool shed. Worked perfectly but too heavy for my wife to carry around. Looking forward to the packaging as shown on your web.
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer Service, September 1, 2026
Thank you for submitting your review, Casey. We are glad to hear your feedback and we appreciate your time sharing this with us. The optimized packaging design can be opened via a simple 2-step opening method aiming to make the batteries accessible for seniors. In designing the packaging, we’ve been careful to ensure that hearing aid users can access our batteries quickly and easily. That’s why the packaging also features clear on-pack instructions supported by visual icons explaining the opening process.
• Make sure you are sitting down with your battery pack and a pair of scissors, ideally over a table.
• Carefully make two small cuts at the highlighted scissors slots at the bottom edge of the pack.
• Once both cuts are made, bend the top dial up to release the battery. Then close the flap, rotate the dial, and repeat the steps as needed.
• Remove the tab and allow it to breathe for one minute.
• Place your battery inside your hearing aid.
• Be sure to store any loose batteries safely and out of reach of children
You can watch the video as well: https://youtu.be/v6qpZtCEKfk?si=sxPCnut4Dkw5eu7d
I purchase these batteries. They are extreamly difficult to open Reach out to Raovac for help, and they ignored my email. As a senior I find opening these ridiculous.
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer Service, July 7, 2026
Thank you for submitting your review. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy.
The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ
Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
Hate trying to get out just 2 batteries, it's almost impossible
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer services, June 1, 2026
Thank you for submitting your review, Dolly. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy.
The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “
Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
New package style is terrible. I'm wearing bandages on two fingers but I'm wearing bandages on two fingers from opening the package, but I got the thing open! No More.
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer services, April 10, 2026
Thank you for submitting your review. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy.
The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “
Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
This is 2nd pack of batteries I have bought . No problem with the batteries, but the packaging is terrible . This child proof is also senior proof !! I am not weak in the hands and cannot get the battery out even with scissors without a major operation . I think of the elderly, living alone who have no assistance . Suggest a little less of child proof and more senior friendly .
Response from Rayovac.comBy Rayovac Consumer Service, December 22, 2025
Thank you for submitting your review, Leila. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy.
The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “
Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
It takes great pressure to cut through the plastic encasing the batteries. Then you have little shards of hard plastic that cut like broken glass. I end up removing all six at one time, then storing them loosely, which defeats the concept of child resistance.
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer service, December 12, 2025
Thank you for submitting your review,Jimmy. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy. The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “ Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services