Customer reviews from thermacell.com
Patio Shield
Average customer rating
4.1
(369 Reviews)
Rating breakdown 369 reviews
5 Stars
247
4 Stars
32
3 Stars
21
2 Stars
8
1 Star
61
74%of customers recommend this product.
(
209 out of
282)
Customer Reviews for Patio Shield
Customer Rating
3
Like the model
on July 5, 2026
Posted by: Dingen
from Québec, st hippolyte
Nice model but unfortunately it does not seem to work 100% over here. There are less mosquitoes but we have it installed 3 feet in front of us and the mosquitoes are still attacking us.
Response from thermacell.comBy Consumer Services, July 6, 2026
We’re truly sorry to hear that your product has not performed as expected. We understand how frustrating that can be, and we appreciate you taking the time to share your experience with us. Your satisfaction is very important to our team, and Thermacell stands behind our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can learn more and help make this right for you.
Written by a customer while visiting thermacell.com
