Customer Reviews for Scotch-Brite - Delicate, Light Duty Sponge For Multi-Purpose 4.4 in. L 3 pk
Customer Rating
2
Not What I Usually Expect
on November 21, 2025
Posted by: Willito
I usually really like Scotch-Brite products, so I was surprised when the sponge I bought today turned out to be ripped right out of the package. It’s not the end of the world, but it was disappointing since I expected it to last. I’m hoping this was just a one-off defect, because the brand is normally very reliable.
Response from scotch-brite.comBy 3M Care Team, November 24, 2025
Hello, we're sorry to hear you are having trouble with our product. We’re determined to help you have a joyful cleaning experience, and we encourage you to call us directly at 1-800-846-8887 M-F 8am-4:30pm CT so we can help make it right! We hope you have a bright day!
I have been using this sponge for decades. The only one I use for washing all of my dishes. Since the sponge is now made from recyclable material, the quality of the sponge has greatly diminished. It does not last as long as it did, does not hold onto dish liquid as long as it did - I am constantly adding more dish soap to the sponge (I do not wash dishes in a tub of dirty, soapy water, I run the faucet to wash and rinse). I am very disappointed of this change in material.
Response from scotch-brite.comBy 3M, 3M Care Team, October 30, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
My recent purchase, I found the sponge portion smaller in depth by 1/8", which does not allow proper cleaning and I noticed the gentle clean scrub side is much more coarser than before and thinner. I have purchased the prior version for over 40 years, so sad to see this change for worst. Barcode shows same product number.
Response from scotch-brite.comBy 3M, 3M Care Team, April 10, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
They removed 1/3 of the sponge part. It's just not the same. Why did you remove 1/3 of the sponge thickness Scotch Brite? I loved your sponges but not anymore. You ruined a great product just to make more money. This is not the way to stay successful and keep your customers.
Response from scotch-brite.comBy 3M, 3M Care Team, March 3, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
[This review was collected as part of a promotion.] Loved the color of the sponge and it was comfortable to use and left my finer glasses clean without worrying about being too hard.
[This review was collected as part of a promotion.] I would recommend this product to anyone looking to effectively clean their non stick pans without scratching them. They are true to their word with this one !
[This review was collected as part of a promotion.] I bought the delicate care sponge to clean my whirlpool tub. The surface is one you don't want to scratch.
I use my spray on cleaner and use the scrub side on the tub. It takes the ring around the tub off great and doesn't scratch the surface.
My hat's off to you for making such a wonderful product that I can use with confidence!
[This review was collected as part of a promotion.] This is a wonderful product ~ it acrually doesn't scratch ~ it cleans really well and it freshens up just wonderful within the dishwasher ~ I would recommend this product to anyone who hasn't bought one to try yet.