Customer Reviews for Rayovac - Zinc Air 312 1.45 V Hearing Aid Battery 12 pk
Customer Rating
1
Retired audiologist finds packaging unacceptable
on October 23, 2026
Posted by: farmergirl
In its effort to protect children, Rayovac has gone overboard on the packaging. None of my former patients would have been able to open these packages in a minute. I am a hearing aid user myself and find the same problem and I do have great dexterity. People who are hearing impaired and only have use of one arm would be not be able to open these at all, case in point my husband had only use of one arm for 6 weeks following his surgery. Rayovac needs to come up with a way that satisfies Reese's law without discriminating against seniors and disabled patients (see the ADA references). You can do better Rayovac.
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer Service, October 26, 2026
Thank you for submitting your review. We are glad to hear your feedback and we appreciate your time sharing this with us. The optimized packaging design can be opened via a simple 2-step opening method aiming to make the batteries accessible for seniors. In designing the packaging, we’ve been careful to ensure that hearing aid users can access our batteries quickly and easily. That’s why the packaging also features clear on-pack instructions supported by visual icons explaining the opening process.
• Make sure you are sitting down with your battery pack and a pair of scissors, ideally over a table.
• Carefully make two small cuts at the highlighted scissors slots at the bottom edge of the pack.
• Once both cuts are made, bend the top dial up to release the battery. Then close the flap, rotate the dial, and repeat the steps as needed.
• Remove the tab and allow it to breathe for one minute.
• Place your battery inside your hearing aid.
• Be sure to store any loose batteries safely and out of reach of children
I am a senior taking no medications in perfect health - though I almost stabbed myself trying to open this new packaging. It's impossible. Shame on the packaging design person.
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer service, August 7, 2026
Thank you for submitting your review,mala. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy. The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “ Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
I'm a veteran, get my batteries front the VA. Recently received rayovac 312 batteries from them. Your child proof packaging is also adult proof. I tried the scissors and found that the plastic is so hard that I couldn't cut as shown on packaging. You can be sure of one thing. If I had to pay for my batteries I would not buy rayovac due to the packaging. I had to destroy the package to get the batteries out. Now that creates a new problem of how to keep up with the batteries until needed for use. Your packaging designer totally failed.
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer Service, July 21, 2026
Thank you for submitting your review. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy.
The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “
Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
The batteries are good. I like them. The new child-resistant packing is extremely difficult for me to open. I have arthritic hands and fingers. Even high quality scissors like Fiskars and Titan do not cut it easily. It takes many cuts to free the batteries. And the cut edges are sharp and have cut my fingers. Also, the old packaging was easier to store and carry spare batteries, and much easier to get a fresh battery when it was needed. The new packaging requires I carry scissors (but not on a plane). Please bring back the old packaging, or make the new packaging easier to open.
Response from Rayovac.comBy Rayovac Consumer Service, June 23, 2026
Thank you for submitting your review, Bill. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy.
The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “
Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
I have used Rayovac 312 hearing aid batteries for a decade or more and loved them nd depended on them. But the new child-resistant packaging is a deal breaker. It seems I often have to change batteries when I'm away from the house and without scissors. What am I supposed to do!?! Change the batteries before they need to be, just so I can do it at home?
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer service, May 18, 2026
Thank you for submitting your review, Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy. The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “ Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
I can’t believe the package is this hard to open even with scissors. Total fail! This product is used mostly by seniors and you make it practically impossible to open. I had to get out my wire cutters to open the darn thing and then had to make three cuts to get out one battery. Maybe put some directions on the package.
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer Service, April 15, 2026
Thank you for submitting your review. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy.
The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “
Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
The child-proof packaging is ridiculous. I cut myself every time. I use pliers, and the batteries are scattered all over the kitchen.
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer Service, April 6, 2026
Thank you for submitting your review. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy.
The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “
Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services
The batteries are fine, it's the packaging that is horrible. Anyone who says otherwise is either a liar or super strong. I bought shears that are made to cut through chicken bones and they won't cut through the packaging. Senior friendly my butt. I would not recommend this product until the morons who decided to design and approve this packaging goes back to the way it was. Maybe try another company for a design for packaging..
No, I would not recommend this to a friend.
Response from Rayovac.comBy Rayovac Consumer services, February 23, 2026
Thank you for submitting your review, Joe. Many thanks for you feedback on the new child-resistant packaging. We have changed the packaging format to be in compliance with Reese’s Law, which states that all button, coin and hearing aid batteries – and devices powered by those batteries – must be contained in child-resistant packaging that features specific warning copy.
The products have been subject to rigorous independent tests, confirming that the new packaging is 100% child resistant*, and zero batteries were accessed by children during CRP testing.* The new plastic dial includes additional staking points for extra security. By that nature it does mean that there will be a difference for users in how to access batteries in the pack, compared to previous packaging. The independent testing also showed that 99% of seniors were able to open the pack for the first time in under one minute*. On the second attempt, this time halved* so we found that consumers become faster with more familiarity and with instruction. We want to support everyone through the transition to child-resistant packaging and have prepared the following video that shows you how to open the pack.
https://youtu.be/Si6aKj-1doQ “
Please reach out to us on RayovacConsumerServices@energizer.com or give us a call on 1-800-237-7000 to assist you better. Rayovac Consumer Services