We used ours for the first time while camping in Montana. We received moderate protection from the mosquito onslaught at dusk at best. Had hoped for better.
Response from thermacell.comBy Consumer Services, July 20, 2026
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.