Customer reviews from thermacell.com
Thermacell - Lighted Rechargeable Mosquito Repeller - White
Average customer rating
4.5
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
174
4 Stars
38
3 Stars
10
2 Stars
7
1 Star
10
91%of customers recommend this product.
(
90 out of
99)
Customer Reviews for Thermacell - Lighted Rechargeable Mosquito Repeller - White
Customer Rating
5
Love it
on August 14, 2023
Posted by: Judith
from Conroe, Tx
It has kept the bugs away! I’ve ordered two large refills, so I’m all set for now!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: JRHE
Verified Purchase:Yes
Worst purchase...will NOT hold a charge and when it was running, it did nothing to keep mosquitoes at bay. Save your money.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, August 14, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Ann D
from Fort Collins, CO
Verified Purchase:Yes
It really works!! Love using it on the deck, while eating dinner. Silent, unobtrusive, effective. Great product.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: KnitsandSpins
Verified Purchase:Yes
This is perfect for my small (10’x12’) patio. I run it for a few hours in the early evening and have yet to get a mosquito bite. Before, I had to apply insecticide to my clothes and body to enjoy an evening on my patio.
Written by a customer while visiting thermacell.com
Posted by: Bronco8777
from Memphis, TN
Verified Purchase:Yes
The EL55 does a great job of keeping mosquitos away but you do need to turn it on in the area you will be at least 10-15 ahead of time. Also, if there is even a slight breeze, the effectiveness drops considerably.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Garbage
on July 19, 2023
Posted by: GregM
from Chesterfield, MI
I bought this pile of junk about a month ago. Hasn't kept one single mosquito away from me. Wish I could have my money back but I've used it.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , July 24, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Works great, one big request to company
on July 19, 2023
Posted by: 325AF
from Newport Beach
I know own 2 of the rechargeable products and they serious work great. I live by the ocean and mosquitoes have been crazy. My big request is make the product Bluetooth capable. If I can turn off and on from my phone this product would be perfect. Hopefully someone reads this and the next gen is updated. But for the mosquitoes I don’t see them as long as I remember turn it on. Thanks
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Did not work for us.
on July 6, 2023
Posted by: PerryHouse
from Memphis, TN
Didn’t work for us. We have been using this on our front porch the last week and haven’t seen any difference in mosquitos, still getting eaten alive.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , July 10, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com