Customer Reviews for Thermacell - Lighted Rechargeable Mosquito Repeller - White
Customer Rating
5
One of the only things that work
on September 28, 2025
Posted by: VELjc
from brooklyn ny
I tried using one of those mosquito dunks and they eventually get the job done, but that’s for mosquito larva and I was still looking for an option that would give me instant relief from the mosquitoes in my backyard so when I got this, I was super excited to find out that once you put it out for a couple of minutes it actually does really work really well. I’ll definitely continue to buy this all summer long. It’s worth every penny.
This is a somewhat complicated product that uses toxic insecticide. It’s designed to be safe and effective yet, there are no OPERATING instructions with it - not on the insert, not on the box it came in. I happen to know how to work these, as I have another model, but come on! Think of your first time customers! It’s a great unit, but you’re on your own working it.
This thing is magical. Truly. My youngest child is a bug magnet. Using this machine meant our first camping trip where she didn’t get eaten up from head to toe. I’ll never not use it!
Absolutely love my Thermacell EL55! My yard has been terrible with mosquitoes this year, and I was getting really bad reactions to the bites. It got to the point where I didn’t even want to go outside. Since using the repeller, I can finally enjoy being out in my yard again! It keeps the bugs away, and the soft glow light makes it feel so cozy at night. Huge thanks to Samantha P who works at Thermacell for introducing me to this… total game changer for summer nights!
I couldn’t tell whether the misquotes were repelled but as soon as we got it started it attracted bugs all night.
Response from thermacell.comBy Jackie A, Consumer Services, June 4, 2025
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
I am currently sitting outside next to my fire pit. Had the machine going for 45 minutes before I came out. Have been bitten about a dozen times in 20 minutes and the pice of junk is about 5 feet from me.
No, I would not recommend this to a friend.
Response from thermacell.comBy Consumer Services, October 21, 2024
Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Used once for about an hour. Cartridge leaked out the bottom. Refills are expensive enough without having it wasted
No, I would not recommend this to a friend.
Response from thermacell.comBy Consumer Services, July 24, 2024
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.