Customer reviews from Hyper
Hyper - 4K Multi-Display Docking Station For 13"-14" MacBooks - for Notebook, Desktop PC - Memory Card Reader - microSD
Average customer rating
2.4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
3
4 Stars
1
3 Stars
2
2 Stars
3
1 Star
7
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Hyper - 4K Multi-Display Docking Station For 13"-14" MacBooks - for Notebook, Desktop PC - Memory Card Reader - microSD
Posted by: Anna D
from Richmond, VA
Gender:Female
Verified Purchase:Yes
I have a dual monitor set up and like to keep my laptop shut all day. This is exactly what I needed to get my set up going. It's super easy to connect and disconnect whenever I'm heading out with just the laptop!
I would recommend this to a friend!
Written by a customer while visiting Hyper
Posted by: Anonymous
from New York
Gender:Male
Verified Purchase:Yes
I have now ordered this unit on two separate occasions and both times the same parts of the unit did not work. I understand that this is a difficult piece to manufacture. So then don't do it.
No, I would not recommend this to a friend.
Response from HyperBy Hyper Support, November 27, 2024
Your case and request for return was looked up and I can see that a representative reached out a few times to work with you towards a solution but received no response. They would be happy to work with you. You can reply back to ay of the emails that were sent or you can call them at 844-674-6789 Monday thru Friday 10 Am to 7 PM EST. They are happy to help.
Written by a customer while visiting Hyper
Customer Rating
3
Great when it actually works
on September 27, 2023
Posted by: Bao V.
I love this product concept and design, but the quality of the internal components has been a serious issue for me. The first dock I received stopped working after just over a year. The power supply burned out or something - it would not accept power from any source so the entire thing stopped working. After returning and getting a replacement, the new dock still has issues connecting over half of the time. I have to remove the cable and re-connect it once or twice to get my devices to recognize that they're plugged in. The HDMI #1 port is the most problematic one, since it's the one that has issues detecting my MacBook Pro most of the time. Also, many other devices seem like they aren't getting enough power. For example, my webcam drops frames when connected to the dock but works normally when connected directly to the laptop. This product looks amazing and feels nice to touch, but it doesn't always work as reliably as I want. I want to love this product, but with the experience I have now, I think I would prefer to buy a larger and uglier dock that is plugged into wall power to avoid these connection issues.
Written by a customer while visiting Hyper
Customer Rating
1
Didn't like that the expansion
on May 28, 2023
Posted by: Jason C.
[This review was collected as part of a promotion.] Didn't like that the expansion port was a different color than the main dock. Then it didn't stay connected to monitors all the time. They kept blinking on and off. And then there was the heat. The device would get really hot, and the laptop fans would always be on, when they would not do this with other docks.
Written by a customer while visiting Hyper
Customer Rating
1
Power Pass through not working - HyperDrive 4K Multi-Display Docking Station
on May 17, 2023
Posted by: Pedro B.
Great functionality, unfortunately, the dock will not transfer power to the laptop and my external screens will not turn on. I needed a workaround and had to plug the laptop in directly in order to utilize this dock.
Written by a customer while visiting Hyper
Customer Rating
1
Stopped working soon after purchase -- yet another failed HyperDrive product
on March 27, 2023
Posted by: Aaron
This device stopped working for me six months out of the box. I am within the manufacturer warranty, but to be honest, I am so sick of dealing with HyperDrive products that consistently fail, or have a recall, that I am no longer going to use its products. The latest product I purchased -- an Anker docking station -- has worked flawlessly.
Boo to HyperDrive products!! (And I've purchased a bunch!!)
Boo to HyperDrive products!! (And I've purchased a bunch!!)
Written by a customer while visiting Hyper
Customer Rating
2
This thing doesn’t charge my Mac!!
on March 9, 2023
Posted by: Marc G.
My computer doesn’t charge!!! I literally have a power plug in the docking station and I still plug the computer in directly!!
Written by a customer while visiting Hyper
Customer Rating
1
Total failure.
on December 29, 2022
Posted by: Neil T.
[This review was collected as part of a promotion.] magnet was backward
incompatible with Apple monitor.
returned for refund
incompatible with Apple monitor.
returned for refund
Written by a customer while visiting Hyper