Customer reviews from Samsung US
Samsung - 25W PD Power Adapter with USB C Cable, White - 25 W - White - White
Average customer rating
4.6
(344 Reviews)
Rating breakdown 344 reviews
5 Stars
281
4 Stars
30
3 Stars
14
2 Stars
5
1 Star
14
91%of customers recommend this product.
(
235 out of
259)
Customer Reviews for Samsung - 25W PD Power Adapter with USB C Cable, White - 25 W - White - White
Customer Rating
5
Absolutely A Must Have For Super Fast Charging!!!
on November 10, 2023
Posted by: Joyce Sulton
from New York, NY
Expertise:Expert
Verified Purchase:Yes
I never thougbt this super fast charger was real, many chargers are not as they described, this is not the case here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CALVO
from Texas
Expertise:Intermediate
Verified Purchase:Yes
It works great and super fast. Easy to use and it works everywhere.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samuel
from Washington
Expertise:Intermediate
Verified Purchase:Yes
I bought this cause the one that came with my phone (Samsung Note 20Uultra 5G) finally gave out about a month ago. Now I know Samsung chargers are typically long lasting but this one hasn't even lasted 2 weeks and it's already started giving me problems. I thought maybe my phone had dust or lint in the charging port so I cleaned it. It's still finicky not sure exactly why that is but I'm assuming it's a quality control issue. I've tried it with some of my headphones aswell and they won't charge unless I apply pressure to the USB-C dongle.
Response from Samsung USBy Social Commerce, July 8, 2024
Hi there Samuel, thank you for your feedback on your Samsung 25W PD Power Adapter. We understand how frustrating it is to have a charger that is not operating as expected. We have provided a link below to the Samsung Support Team. These experts can work with you one on one to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: P h e e
Expertise:Expert
Verified Purchase:Yes
Doesn't work. Brand new phone brand new charger, doesn't work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 19, 2024
Hi there P h e e, thank you for your feedback on your Samsung 25W PD Power Adapter. We understand how important the charger for your device is to you every day. We have provided a link to the Samsung Support Team and warranty information for your Samsung products to help you one on one resolve this experience. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
One star for quality
on December 26, 2024
Posted by: Disillusioned
from Idaho
Expertise:Expert
The cord fell apart in less than a week. The power supply has that ignorant small receiver hole, instead of the standard. I'd never ordered it, if I'd been aware of that. I can't use any of my cords, so keep taping the inferior garbage that I spent so much money on from Samsung. Very disillusioned
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 27, 2024
Hello Disillusioned,
Thank you for reaching out and sharing your experience with your 25W PD Power Adapter with USB Cable. We have transitioned most devices to the USB-C charging port. We understand it can be frustrating to receive a product that does not meet your specifications. Samsung products are warranted against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. If you have any additional questions, please feel free to contact our Samsung Support Team for further assistance. A link will be provided below. Thank you for being a valued member of the Samsung community.
-Ty
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Thank you for reaching out and sharing your experience with your 25W PD Power Adapter with USB Cable. We have transitioned most devices to the USB-C charging port. We understand it can be frustrating to receive a product that does not meet your specifications. Samsung products are warranted against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. If you have any additional questions, please feel free to contact our Samsung Support Team for further assistance. A link will be provided below. Thank you for being a valued member of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: GJoiner
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The cord could be another 2 inches longer another than that no complaints
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Cordtooshort
Verified Purchase:Yes
Specifically bought for a 6 ft cord. Cord was 3 ft
Response from Samsung USBy R&R, December 15, 2025
Hey there,
Thank you for your feedback on the 25W PD Power Adapter with USB C Cable. This charger was designed to deliver fast and efficient charging for Galaxy devices. Your comments about cord length are helpful and support our goal of offering more customizable charging options in the future. Samsung appreciates your feedback and thanks you for being a Samsung customer.
-Ty
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Thank you for your feedback on the 25W PD Power Adapter with USB C Cable. This charger was designed to deliver fast and efficient charging for Galaxy devices. Your comments about cord length are helpful and support our goal of offering more customizable charging options in the future. Samsung appreciates your feedback and thanks you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Blank
Verified Purchase:Yes
No working, three weeks of waiting for them to send a useless device.
Response from Samsung USBy Social Commerce, July 5, 2024
Hi Blank, we appreciate your feedback on your Samsung 25W Power Adapter with USB C Cable. We understand how frustrating it is when you have a charger that is not working with your devices. We have provided a link to the Samsung Support Team to help you with this matter and help you come to a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US