Customer reviews from belkin.com
Belkin - 2500mAh Power Bank BPD002btWH
Average customer rating
4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
38
4 Stars
11
3 Stars
5
2 Stars
3
1 Star
10
76%of customers recommend this product.
(
38 out of
50)
Customer Reviews for Belkin - 2500mAh Power Bank BPD002btWH
Customer Rating
1
Very bad product
on August 13, 2025
Posted by: Nick12
from Great Lakes, IL
You’ll be lucky to even get 20% charge out of this thing. If you like to waste your money by all means buy this product.
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, August 13, 2025
Hi Nick12,
We are sorry to hear that you are disappointed with its performance and that you feel it is not providing an adequate charge.
We would like to help resolve this issue. Please contact our support team directly at https://www.belkin.com/support-article/?articleNum=55022 so we can look into this matter for you. We are committed to ensuring our customers are satisfied with our products.
Regards,
Marie
Belkin Support
We are sorry to hear that you are disappointed with its performance and that you feel it is not providing an adequate charge.
We would like to help resolve this issue. Please contact our support team directly at https://www.belkin.com/support-article/?articleNum=55022 so we can look into this matter for you. We are committed to ensuring our customers are satisfied with our products.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Nice Battery Backup when you need more juice.
on August 18, 2021
Posted by: SutoJL2
from Kennett Square, PA
[This review was collected as part of a promotion.] I was excited to get this before our trip to Sequoia, Kings Canyon, and Yosemite. We all have iPhone 12 phones and genuine Apple clear MagSafe cases. This battery secured well via MagSafe and was the right mix of size, weight, and capacity. It charges our dead iPhone 12 and 12 Pros to about 50%. I also charged my AirPod Pros on it. I will likely buy another for my family members, so they have backup power thanks attaches to the phone quickly. If you plug in the charge cable, it will charge both the battery and phone, so it’s great for travel and doubles as a charger.
Written by a customer while visiting belkin.com
Customer Rating
5
Great product, stability, and quality
on August 18, 2021
Posted by: av24
from Los Angeles, CA
[This review was collected as part of a promotion.] as you can see from my review title, you already know I love this product. It's a great backup to my iPhone 12 Pro Max all day battery life because I use my phone a lot. I hear a lot of people complain that it doesnt charge their phone completely, then stop using the phone and let it charge. Using your phone while its charging causes it to not be able to charge as much (obvious). One tip for everyone is to put your phone in low power mode and watch it charge more and faster! It's very stable with my Magsafe case.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
3
Useful when prepared
on December 9, 2022
Posted by: makmadison
from Florida
Charges great and attaches to phone WHEN you remember to charge it same day before use. I charged it in advance and a day later it was dead before using. Another time it only charged my phone to 40%. This product I expected to allow me to keep with me in case of emergency In a position I dont have a wall charger but it won't hold its own charge to charge another device
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com
Customer Rating
1
Not happy and will return
on September 22, 2024
Posted by: TheReviewer
from New york
This product is a great example of false advertisement. It doesn’t work the way its advertised and as test i purchased 3 from different locations and they worked very differently from each other even tho it was the exact same product. DO NOT BUY THIS IS A REAL HONEST REVIEW
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, September 23, 2024
We can't help but notice your review, and we'd like to hear more about it. Please reach out to our support teams for assistance.
Here’s our support teams you may reach out to:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
We'd wait to hear from you.
Regards,
JC
Belkin Support
Here’s our support teams you may reach out to:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
We'd wait to hear from you.
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Alli588
Verified Purchase:Yes
Dies quickly. It does not stand its purpose. Do not recommend.
No, I would not recommend this to a friend.
Response from belkin.comBy Marie, Belkin Support, January 27, 2025
Hi Alli588,
We’re sorry to hear about your experience with the Belkin Magnetic Wireless Power Bank 2.5K. This is certainly not the quality we aim to deliver.
We’d love the opportunity to help resolve this issue for you. Please reach out to our Belkin Phone Support team for assistance: https://www.belkin.com/support-article/?articleNum=55022. Our team will be happy to troubleshoot the issue or discuss a solution with you.
Regards,
Marie
Belkin Support
We’re sorry to hear about your experience with the Belkin Magnetic Wireless Power Bank 2.5K. This is certainly not the quality we aim to deliver.
We’d love the opportunity to help resolve this issue for you. Please reach out to our Belkin Phone Support team for assistance: https://www.belkin.com/support-article/?articleNum=55022. Our team will be happy to troubleshoot the issue or discuss a solution with you.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Convenient and Capable
on August 9, 2021
Posted by: vertibray
from Florida
[This review was collected as part of a promotion.] This power bank really packs a punch. With the new magnetic system for the phone, you can attach this power bank without interference to the camera while keeping a low profile. I was able to use this while at a theme park all day snapping pictures and using apps. Normally, I would have to stop to recharge the phone or take a detached power bank with an additional cord. This was much more convenient. I enjoy the display for strength, how easy it is to line-up on the phone, and the way I could still make calls, take pictures, and use the apps. Things to note are: it comes with a charging cable, so you need a power block, etc., and it is magnetic, so read the precautions for inductive charging. Great price point and value.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
5
Excellent MagSafe battery with pass-thru charging
on October 16, 2021
Posted by: Fortify8
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent MagSafe battery with pass-thru charging. USB-C connection allows for very fast charging of the battery. When traveling, I'll use it in pass-thru at night which allows me to pop the phone off easily if a call comes in.
I would recommend this to a friend!
Written by a customer while visiting belkin.com