Customer Reviews for Hauslane - 30 inches - Externally Vented - Under cabinet Range Hood - Silver
Customer Rating
4
Great Vent Hood with Regular Cleaning & Maintenanc
on April 12, 2025
Posted by: Sfobbt
I bought this several years ago and is now going through parts replacements. Suggest new owners to keep up with regular cleaning and maintenance. Overall, love this hood vents. It works well and is aesthetically pleasing - always get compliments from visitors.
The installation was easy and quality of hood is excellent. I replaced my old kitchen aid hood with Hauslane PS18 at half the price of a new kitchen aid hood.
Awesome customer service. Our vent - hood is out of warranty and we needed to replace the rubber gasket in the fans. I emailed Haualane and received a very quick response. Long story short they are sending me the replacement part at no charge. Who does that. Great customer service.
I really like my new ps-38 rangehood. After I did the auto self clean for my ovens yesterday, the hood sucks all the smoky smell out of the kitchen in just a few minutes. The lighting is very pretty. Hauslane support was good when we found that the little flaps that are attached to the hood duct were broken on arrival. They shipped me two new replacements. I have not figured out how to use the water tray to do steam cleaning yet. Wish they can send me a good video on how to do it.
Absolutely love this fan! It works great and is so quiet on the low settings which are great for most every day cooking situations. As an unexpected bonus we use on high settings to air out the whole house quickly with a few windows open. The lights are great as well and provide excellent visibility. The installation guide was helpful - the biggest challenge was cutting a new hole in our cabinets but the included template made that process as easy as possible.
Just installed it, so time will tell how it works.
It was surprisingly heavy (which I guess speaks to the quality components) but there was no paper template with holes so you can tell where it will line up... that would have been appreciated. Holding that sucker in place to mark the holes is no easy task.
It also has an on/off button but I don't know what for... it can be "on" with all the lights & fans off, so... what is "on" exactly?
Oh, and the incessant beeping... my goodness. No way to turn it that off, apparently.
But the fans are quiet, and with six speeds that's even better.