Customer reviews from dewalt.com
Dewalt - 20V MAX Battery Charger, 4-Ports, Simultaneous Charging for 12V and 20V Max Batteries (DCB104)
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
35
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
36 out of
38)
Customer Reviews for Dewalt - 20V MAX Battery Charger, 4-Ports, Simultaneous Charging for 12V and 20V Max Batteries (DCB104)
Customer Rating
3
Does not fit tough system 2.0
on April 14, 2022
Posted by: Centerline
from NY
Charges great and quick. Unfortunately it is not compatible with tough system 2.0 fastening
Response from dewalt.comBy Frank, Customer Service, February 7, 2023
Hello, appreciative customer Thank you for taking the time to provide your feedback on the DCB104 and I'm sorry to hear about the lack of compatibility of this product
This is not the kind of performance we expect from our products and we |would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 6476988 so we have all information available for your review.
This is not the kind of performance we expect from our products and we |would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 6476988 so we have all information available for your review.
Written by a customer while visiting dewalt.com
Customer Rating
5
Handy
on February 25, 2022
Posted by: Buds
from Texas
Very helpful especially when have to charge several 12v and 20v without having to get several charges and outlet plugs and faster
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Great Charger
on December 26, 2021
Posted by: MartinE
from Matthews, NC
Needed a multiple fast charger. This charger keeps the batteries fresh and fully charged for when I need them. When you need a fresh battery, you need a fresh battery. No need to wait with this thing. I'll use up an 8hr battery, switch for another, use it up first ones almost charged, still have 2 more to use.
Written by a customer while visiting dewalt.com
Customer Rating
4
Great charger except..
on December 17, 2021
Posted by: ACalda
from Redding, Ca
This is a great charger overall except for the fact that it doesn’t connect to the tough system stuff as it says. The feet on the bottom to hold flush against a wall hold it to high to lock the tabs. The tote is the only one it will halfway be held by tabs but it’s not sturdy bc there’s no top on the tote to hold tight against to.
Written by a customer while visiting dewalt.com
Customer Rating
5
Fast charge!
on October 2, 2021
Posted by: Locs
from Warren, Ohio
If you run through batteries at a fast rate then this charger is a must have! And it mounts on top of the tough system. It basically charges 10 min for every amp of the battery (4 amp is 40 min) AWESOME
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Time saver!
on August 16, 2021
Posted by: Niffler
from Shoreview MN
The only charger I use! With over 25 batteries both 20v and 60v this is a must have! It’s the only charger I carry in my van. I don’t want to have to run around trying to find outlets for several chargers, or pulling out a rats next of tangled charger cords when I need to charge batteries. So nice being able to have four charging at the same time in one place. Must have for anyone running multiple batteries.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Must have on my jobsite
on May 29, 2021
Posted by: Masterbricky
from Detroit mi.
We run all Dewalt cordless tools and these are a must have on our projects. I tried using individual chargers but with the amount of batteries we use it just becomes a tangled mess and nightmare finding enough power outlets. These are great to get 4 batteries charged quick plus they have a handle so just unplug and take four batteries to your work station.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
It Charges 12v Batteries!
on January 25, 2021
Posted by: hammbone3
from New Jersey
I got this to replace 3 fast chargers that I always had to bring with me. The best part about it is that it can do the 12v batteries as well. This means my laser level does not need its own charger. Awesome for running a tool set that is almost all run on batteries.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com