Customer reviews from dewalt.com
Dewalt - 20V MAX Battery Charger, 4-Ports, Simultaneous Charging for 12V and 20V Max Batteries (DCB104)
Average customer rating
4.5
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
31
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
34 out of
36)
Customer Reviews for Dewalt - 20V MAX Battery Charger, 4-Ports, Simultaneous Charging for 12V and 20V Max Batteries (DCB104)
Customer Rating
5
Time SAVER!!!
on June 8, 2020
Posted by: AuntieAmmer
from Lovington New Mexico
This is an amazing tool to have in our line-up of Dewalt products!! My husband has small business and does construction and I get the enjoyable task of charging all the batteries nightly. Bonus--I didnt know that it could mount to the wall when I purchased this however it is def another bonus for me, saving time and space!!
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Handy
on February 25, 2022
Posted by: Buds
from Texas
Very helpful especially when have to charge several 12v and 20v without having to get several charges and outlet plugs and faster
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
3
Great charger, but DOESN’T FIT TOUGH SYSTEM
on March 20, 2023
Posted by: SCElectric
from Charleston, SC
This is one time that I wish I had done my homework first, but I stumbled upon this charger at the local box store & bought it without researching reviews first. It’s misleading because it says it fits the tough system boxes, but it doesn’t. Despite even the owner’s manual illustrations & instructions on how to do so. When I’m wearing more than a 70lbs backpack of hand tools and rolling my tough system 2.0, the last thing I wish to do is have to carry this thing separately.
I would recommend this to a friend!
Response from dewalt.comBy Roxy, DEWALT® Social Media Team, March 28, 2023
Hello SCElectric, thank you for your feedback regarding DCB104 Multiport Simultaneous Fast Charger. I am sorry to hear you are unhappy with the fit of this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 6787135, so all information is easily available for the agent to assist you further.
Thanks, Roxy DEWALT Social Media Team
Thanks, Roxy DEWALT Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
5
DeWalt Quality
on November 16, 2018
Posted by: BobFife
from Cheyenne, Wyoming
[This review was collected as part of a promotion.] When it came time to renovate my basement, I knew I would need to update my old DeWalt 18v tools.
My wife gave me clearance to buy every tool I would need. I’ve always been a fan of DeWalt, so it was an easy choice. I loaded up on DeWalt 20v tools.
Having multiple tools and batteries is a lot easier with this charger. Now I have a way to keep multiple batteries charged and ready to go.
My only “negative “ is that it does not slide into the arms of the ToughSystem. It does use the yellow clips to attach it to other DeWalt ToughSystem boxes though.
If you are reading this, just buy it. You will not regret it.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
3
Does not fit tough system 2.0
on April 14, 2022
Posted by: Centerline
from NY
Charges great and quick. Unfortunately it is not compatible with tough system 2.0 fastening
Response from dewalt.comBy Frank, Customer Service, February 7, 2023
Hello, appreciative customer Thank you for taking the time to provide your feedback on the DCB104 and I'm sorry to hear about the lack of compatibility of this product
This is not the kind of performance we expect from our products and we |would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 6476988 so we have all information available for your review.
This is not the kind of performance we expect from our products and we |would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 6476988 so we have all information available for your review.
Written by a customer while visiting dewalt.com
Customer Rating
5
Best Charger for Dewalt batteries.
on November 12, 2018
Posted by: wrbarfield
from Gardendale, AL. 35071
[This review was collected as part of a promotion.] I use the 4 port charger in may work van, I can keep up with me use multiple tools at one time, very very fast charger.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Very fast. Very efficient.
on January 4, 2019
Posted by: Sloyota808
from Aiea, Hawaii
I am happy that this quick charger can handle 12v, 20v, and 60v batteries. From dead to fully charged, I was able to charge 12v batteries between 12.5 minutes on average. The mounting holes are awesome, and so is the handle for at times I was able to take a rope and hang the charger where most convenient. Awesome job DeWalt.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
4
Great charger except..
on December 17, 2021
Posted by: ACalda
from Redding, Ca
This is a great charger overall except for the fact that it doesn’t connect to the tough system stuff as it says. The feet on the bottom to hold flush against a wall hold it to high to lock the tabs. The tote is the only one it will halfway be held by tabs but it’s not sturdy bc there’s no top on the tote to hold tight against to.
Written by a customer while visiting dewalt.com