Customer reviews from dewalt.com
Dewalt - 20V MAX SDS Rotary Hammer Drill, Cordless, 3 Application Modes, Bare Tool Only (DCH273B)
Average customer rating
4.7 out of 5
4.7
(22 Reviews)
Open Ratings Snapshot
Rating breakdown 22 reviews
5 Stars
19
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
0
95%of customers recommend this product. 
(
19 out of 20
)
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Customer Reviews for Dewalt - 20V MAX SDS Rotary Hammer Drill, Cordless, 3 Application Modes, Bare Tool Only (DCH273B)
Customer Rating
3 out of 5
3
Great until it stopped chipping
on May 18, 2020
Posted by: Mayoral
from El centro California
Really great tool but for havin used it only for short periods at a time and maybe once a week and sometimes even longer than that,it failed no chipping while trying to remove ceramic tile and tried putting in some anchors in concrete same thing happened will rotate but won’t hammer.sadest thing is I’m a dewalt guy and my coworkers had a good laugh at me and my rotary hammer
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
5 out of 5
5
Awesome 20V rotary hammer
on October 24, 2020
Posted by: Anonymous
from Spokane, WA
The roto-hammer worked as well as corded units that I normally use. I was not expecting it to perform so well. I figured that I would need the 60V model to get this much performance. I would highly recommend this product for occasional light and medium use.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5 out of 5
5
Great tool
on June 28, 2019
Posted by: Khill
from NorCal
[This review was collected as part of a promotion.] I am in HVAC and mechanical and I use this for anchors for hanging strap and setting units. It is light weight so it is easy to use above head and it fits great inside condescending units without hitting the compressor or coil. The clip is a very nice addition for working on ladders. It also has quite a bit of power. It lasts a long time with a flexvolt battery. I am very happy with this product. Would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5 out of 5
5
Looking forward to less vibrations
on October 4, 2019
Posted by: Spatch
from Decatur Al
Had it for a day, but my hands and elbows can tell the difference already, great shock absorbtion.. looking forward to some long days where I'm not completely fatigued from one tool.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5 out of 5
5
Great for putting in concrete anchors
on September 4, 2018
Posted by: Biss
from Colorado Springs, CO
Drilled 48 1/2" holes 2-1/2" deep in concrete without any problem except the depth rod does not stay set.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
2 out of 5
2
Disappointed
on August 6, 2021
Posted by: DIY construction
from Blanding, Utah
These photos are on day two of use after purchasing (three days ago) I knew having a longer bit on it would require longer cool downs but within the first four holes drilled intermittently the hammer portion stopped working. Figuring we maybe overheating it by the grease could have caused the failure but for it stating it can handle a 1” bit I thought I bought the right tool for the job. I am a dewalt fan but this one seems to fall short as this is the second one that’s has failed me on this job. After years of cement work and having one that has grease areas, it surprised me to not find it in the maintenance section of the manual. Which I read beforehand. Now that grease is exiting the knob I can only think to send it in for servicing or return it. Note the drill bit is 3/4” as even I didn’t want to over work it. While it was working it was the best working SDS drill I’ve ever used, but I am very disappointed in its durability ( I returned the first one to the store as I didn’t have time to get it serviced) now I am using another to finish the job as even this one only managed a few holes with rest.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5 out of 5
5
Irreplaceable Tool
on November 4, 2019
Posted by: Creiman
from Omaha, NE
[This review was collected as part of a promotion.] I have been using this tool for over a year now. It is hands down the best investment I’ve made. This have saved countless man hours by now having to run cords everywhere for just throwing in a bunch of tapcons. The runtime on this is very impressive. I can drill 3/16 holes for hours on a good battery.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5 out of 5
5
Great Tool!
on July 12, 2020
Posted by: DTSTEXAS
from TEXAS
I was going to rent a power hole digger (jack hammer) yesterday because it took me over an hour to get one hole bug using a hand post hole hole digger, chisels, and digging by hand. I had 10 holes total to do! In Texas we have cliche and rock. I purchased this tool and was able to dig a hole in 3 min, I love Dewalt tools! It is all I purchase!
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
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