Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(1,079 Reviews)
Rating breakdown 1,079 reviews
5 Stars
872
4 Stars
160
3 Stars
28
2 Stars
8
1 Star
11
96%of customers recommend this product.
(
263 out of
275)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
5
Great tv!
on January 20, 2026
Posted by: Sweetpea
from Virginia
Crystal clear picture with vivid colors. Best television that I’ve ever had. Will definitely be buying Samsung again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Signal transmission delays
on January 20, 2026
Posted by: Bsaavedra24
It seems that Samsung TVs All have fbe same manufacturer defect! The Remote control and the TV do not speak to or transmit there signal immediately, causing delays, freezes, glitches, needs to restart or reboot, and just ANNOYING! Every model I have no matter the size!
Response from Samsung USBy Samsung Specialist, January 20, 2026
Bsaavedra24,
We appreciate your feedback regarding remote performance. If your Q7FD TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding remote performance. If your Q7FD TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on January 20, 2026
Posted by: MommyFish
Product is great and meets every need as far as a television experience goes
Written by a customer while visiting Samsung US
Customer Rating
5
7 years of updates
on January 20, 2026
Posted by: Stepher
This TV was easy to install and set up with our current cable service and our streaming services. It's got a good picture. The reason we bought this TV instead of another brand, though, was that it is advertised as having 7 years of updates.
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Picture
on January 20, 2026
Posted by: VHam
The size of the frame and Picture quality is excellent, however, the sound quality should be looked into which is why my overrall rating is a 4. However, since I'm not tech savvy I won't blame the designers.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 20, 2026
Posted by: Jeanne
It’s a great size and the picture is very clear. I love it!!
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on January 20, 2026
Posted by: Luvann
from New Jersey
It’s great. fits our room perfectly. Screen is vibrant.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on January 20, 2026
Posted by: The Hunter
from Michigan
Great TV for an excellent price. Very good picture with a variety of screens to fit what you are viewing.
(Dynamic, film, etc.)
Many features that I have not even explored yet.
Very easy to connect and navigate.
(Dynamic, film, etc.)
Many features that I have not even explored yet.
Very easy to connect and navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US