Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(1,055 Reviews)
Rating breakdown 1,055 reviews
5 Stars
854
4 Stars
156
3 Stars
27
2 Stars
8
1 Star
10
96%of customers recommend this product.
(
245 out of
256)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
4
Exceeded expectations.
on September 5, 2025
Posted by: gy15455
[This review was collected as part of a promotion.] Primarily using the TV for streaming movies and sports. Easy to navigate, impressive picture. Sound ok but recommend a soundbar.
Accessing this particular model on Samsung’s site for specs isn’t very easy and the startup instructions included with the tv left a bit to be desired but overall pleased with the purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Always wanted a Samsung
on September 5, 2025
Posted by: gotarheels
[This review was collected as part of a promotion.] I watch a lot of tv!! I have been extremely disappointed in the brightness of the tv.
It seems all of the programs are darker than my old set. I am also not extremely happy with the tiny device to turn it on and change the channels
It seems all of the programs are darker than my old set. I am also not extremely happy with the tiny device to turn it on and change the channels
I admit I am older, and computer illiterate,but Not everyone who buys your tv's are.
I do not know how to download or upload!
I do not know how to download or upload!
Value
3
Response from Samsung USBy Samsung Specialist, September 8, 2025
gotarheels, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung Q7F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Having trouble with my TV after up grade
on September 20, 2025
Posted by: Stormy
[This review was collected as part of a promotion.] The problem is that after the up grade I am having trouble with it when I try getting back on Sectrum Cable here in Texas. I have to go through three different t steps to get it where I can watch or lesson to music. I have tried different ways to change it. I just don’t like to your techs due I can not understand them.
Value
3
Response from Samsung USBy Samsung Specialist, September 22, 2025
Stormy, Thanks for sharing your experience. If you've already reached out to Spectrum's customer service without resolution, please call Samsung Support for additional troubleshooting at 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality for and affordable price.
on September 21, 2025
Posted by: LehFaFe89
[This review was collected as part of a promotion.] The only thing I miss is the optical digital audio output. I’ve had to rely on Bluetooth to connect my soundbar, but that introduces a slight lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Home Screen needs work
on September 22, 2025
Posted by: LaluzRick
[This review was collected as part of a promotion.] When ‘surfing’ for something to watch, you’ll run into something after 5 or so minutes you say - nah & move on BUT ‘it’ will stay in Continued Watching until time pushes it out. I would appreciate the ability to remove those mistakes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv for price
on October 1, 2025
Posted by: Jelacy
[This review was collected as part of a promotion.] Very happy with tv. Price...can't beat. Smart TV is great. Clarity is great so far!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Words won't do it the justice it deserves!
on October 5, 2025
Posted by: MurphysLaw99
[This review was collected as part of a promotion.] This is my first big purchase in a couple of years (life's circumstances hit hard) and I'm absolutely blown away at the quality of this TV and the price point I got it at. I use my TV not just for movies and shows, but I'm starting to dabble in gaming and if I'm not working, my laptop is hooked up to it and I get to enjoy a computer monitor that turns my 2-in-1 13" laptop into an HTPC powerhouse. Living in such a small space meant I'd have to get creative if I wanted to get a decent size television, so I decided to mount it from my ceiling and it was very easy because of where the ports are located on the back. Again, so happy it's hard to explain.
After researching reviews and checking every platform I could, I kept coming up with the same realization, I need a Samsung TV. But for whatever reason I didn't think I could afford one, and once again I'm so happy to be wrong. I rated this TV 4/5 stars only because I know that there better QLEDs in Samsungs lineup, which I'm going to be saving up for over the next year, and having the TizenOS with Knox security is really easy to transition to being my first Samsung. Love it and by far the best decision I've made in quite some time!
After researching reviews and checking every platform I could, I kept coming up with the same realization, I need a Samsung TV. But for whatever reason I didn't think I could afford one, and once again I'm so happy to be wrong. I rated this TV 4/5 stars only because I know that there better QLEDs in Samsungs lineup, which I'm going to be saving up for over the next year, and having the TizenOS with Knox security is really easy to transition to being my first Samsung. Love it and by far the best decision I've made in quite some time!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful features
on October 5, 2025
Posted by: Samantha
[This review was collected as part of a promotion.] Its great and I love it I would not go back to my old tv for nothing
Value
5
Written by a customer while visiting Samsung US