Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
873
4 Stars
160
3 Stars
28
2 Stars
8
1 Star
11
96%of customers recommend this product.
(
264 out of
276)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
3
Review of tv
on November 1, 2025
Posted by: Peepo24
[This review was collected as part of a promotion.] Slow load times between apps on the television. It would be nice if it were easier to access hdmi options within the menu. Automatic volume adjustment when lots of noise is detected is annoying
Value
3
Response from Samsung USBy Samsung Specialist, November 3, 2025
Peepo24,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
Please note that for quick access to connected devices, you can press the 123/color/settings key on your remote and adjust these options to include Connected Devices.
If you need more help, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
Please note that for quick access to connected devices, you can press the 123/color/settings key on your remote and adjust these options to include Connected Devices.
If you need more help, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love my tv
on November 3, 2025
Posted by: Anthony
from Cartersville, GA
Very happy with my new tv. The 75” looks amazing in my living room!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and easy to use. Beautiful images
on November 4, 2025
Posted by: SOLYMART
[This review was collected as part of a promotion.] I recently purchased a Samsung TV, and I am extremely impressed with the quality and performance. The picture is crystal clear with vibrant colors and deep contrast that truly bring movies and shows to life. The sound quality is surprisingly rich for a slim TV, and setup was quick and easy. The smart features work flawlessly — apps load fast, and navigating the menu feels smooth and intuitive.
Samsung has absolutely exceeded my expectations. I highly recommend this TV to anyone looking for a reliable, beautifully designed, and high-quality home entertainment upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best on market
on November 4, 2025
Posted by: Chief28
[This review was collected as part of a promotion.] The best TV you can get for veiw entertainment/gaming Value
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung vs LG
on November 4, 2025
Posted by: BOOBOO
[This review was collected as part of a promotion.] The opereating system on my Samsung 75 inch is;
Much smoother than my LG 75 inch tv.
Much smoother than my LG 75 inch tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfectimage
on November 4, 2025
Posted by: Bestchoice
[This review was collected as part of a promotion.] I've had alot of flat screen but I think this one is the best one I've had. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Over all very good
on November 4, 2025
Posted by: Trashpanda
[This review was collected as part of a promotion.] Has great color and exceptional quality in ppi and color dynamics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TVQled5525
on November 4, 2025
Posted by: LOVEmyTV
[This review was collected as part of a promotion.] Awesome TV i would recommend it to friends or family
Value
4
Written by a customer while visiting Samsung US