Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(1,084 Reviews)
Rating breakdown 1,084 reviews
5 Stars
877
4 Stars
160
3 Stars
28
2 Stars
8
1 Star
11
96%of customers recommend this product.
(
265 out of
277)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
5
The clarity and rich colors of our new Samsung
on September 20, 2025
Posted by: RonFlo09
[This review was collected as part of a promotion.] Our new Samsung tv is amazing. The richness of colors and the sharp clarity of the screen is truly amazing. This tv replaces our 10 year old 55 inch but it a whole new experience of viewing. And we coupled it with a Samsung 5.1 surround system. The sound is immersive and together makes tv entertainment so much more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on September 20, 2025
Posted by: LuceroS
[This review was collected as part of a promotion.] We love this TV, the colors are bright.. it's perfect to enjoy movies with everyone at home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENCY
on September 20, 2025
Posted by: AQMAHAN
[This review was collected as part of a promotion.] I TRUST SAMSUNG. I SUPPORT SAMSUNG ELECTRONICS FROM PHONE TO TV'S ETC ONE THE BEST OUTSTANDING RICH IN COLOR PRODUCTS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am very happy with this TV
on September 20, 2025
Posted by: Lovetv
[This review was collected as part of a promotion.] We stream our programs
We are pleased with the Samsung TV app.
We watch their content and have access to our apps too
We are pleased with the Samsung TV app.
We watch their content and have access to our apps too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible Audio
on September 20, 2025
Posted by: Toncat
[This review was collected as part of a promotion.] The audio on this TV is the worst I have ever experienced! The volume is all over the map when commercials air. Auto Volume mode which is described to help with this problem is NOT available with external sound bars or speakers. We even purchased a new Samsung sound bar package and that was no help. Dave your money…… purchase another brand!
Value
1
Response from Samsung USBy Samsung Specialist, September 22, 2025
Toncat, Thank you for sharing your experience with volume fluctuations on your Samsung Q7F TV. Sudden changes in volume can often be related to audio settings or content differences between sources or apps. Please try the following adjustments to help stabilize your TV's audio: 1. Enable Auto Volume. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume. This feature helps maintain a consistent volume level when switching channels or apps. 2. Change Sound Mode. Try a different sound mode to see if one offers a more stable output: Settings > All Settings > Sound > Sound Mode (We recommend Standard or Amplify for more even performance.)
3. Check External Devices. If you're using a soundbar, receiver, or other audio device, check that its volume leveling or dynamic range settings aren’t interfering with the TV’s audio. 4. Update Firmware. Ensure your TV is running the latest software, as updates may include audio improvements: Settings > Support > Software Update > Update Now
If the issue persists after these steps, please don’t hesitate to reach Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
3. Check External Devices. If you're using a soundbar, receiver, or other audio device, check that its volume leveling or dynamic range settings aren’t interfering with the TV’s audio. 4. Update Firmware. Ensure your TV is running the latest software, as updates may include audio improvements: Settings > Support > Software Update > Update Now
If the issue persists after these steps, please don’t hesitate to reach Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great picture and splendid colors
on September 20, 2025
Posted by: Fasteddie
[This review was collected as part of a promotion.] I love the new bigger screen. And it allows me to enjoy my movies and recordings and regular t. V watching to the utmost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on September 21, 2025
Posted by: TroyGee
[This review was collected as part of a promotion.] Amazing picture quality and sound. I love watching NFL games and some of my favorite action movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tv
on September 22, 2025
Posted by: Roadrunner
[This review was collected as part of a promotion.] I got this tv to replace my older Samsung tv in my bedroom. I have cable & love the picture quality. Ive even used the available apps on the tv & I'm impressed with the number of apps.
Value
5
Written by a customer while visiting Samsung US