Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
874
4 Stars
160
3 Stars
28
2 Stars
8
1 Star
11
96%of customers recommend this product.
(
264 out of
276)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
5
Best TV period
on August 22, 2025
Posted by: Dwilli73
[This review was collected as part of a promotion.] By far the best TV I've ever seen. Incredible picture quality and sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The accessibility is awesome.
on August 22, 2025
Posted by: 1Pinkone
[This review was collected as part of a promotion.] I used my TV for gaming both the nintendo switch and sports. Games don't skip and I don't miss a step in sports. The sound quality is awesome also.
Remote is also very easy to use. Bluetooth and mirror connection with my Samsung phone is on point. TV always asks if I want to connect and I usually do so it nakes it that much easier and I don't have to go looking for it. The screen is so huge.
Remote is also very easy to use. Bluetooth and mirror connection with my Samsung phone is on point. TV always asks if I want to connect and I usually do so it nakes it that much easier and I don't have to go looking for it. The screen is so huge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice and light
on August 22, 2025
Posted by: Beornthebear
[This review was collected as part of a promotion.] This system fits on the wall and is very light. I enjoy watching my Roku and streaming on it. The tuner is able to pick up quite a few channels and I have effectively cut my cable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV. Was using vizio before. Much better
on August 22, 2025
Posted by: Valhalla
[This review was collected as part of a promotion.] Streaming services mostly. Some cast from phone i also like the internet browser, very useful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
apps are buggy
on August 22, 2025
Posted by: mota420
[This review was collected as part of a promotion.] Tv has a great picture, only issue is the apps on the TV are really buggy... Sometimes they won't load! Other then that great tv...
Value
3
Response from Samsung USBy Samsung Specialist, August 25, 2025
mota420,
We appreciate your feedback regarding your Q7F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding your Q7F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has Great features, Great Picture quality
on August 22, 2025
Posted by: DreamDancer
[This review was collected as part of a promotion.] I use my TV for almost everything! I watch movies,stream,gaming, watch regular TV, and to listen to music!
I just love my TV, I don't know what I would do without it!
I just love my TV, I don't know what I would do without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture
on August 22, 2025
Posted by: Tv2phone
[This review was collected as part of a promotion.] Beautiful picture for streaming. Like looking through a window.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 22, 2025
Posted by: Joby3034
[This review was collected as part of a promotion.] I love this television. I use it for movies, streaming, and mirroring my phone. The display is excellent and the capabilities are what I need. I've also got a Samsung Galaxy smartphone I use to interact with it.
Value
5
Written by a customer while visiting Samsung US