Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
5
Great picture!
on May 20, 2026
Posted by: Bobby V
[This review was collected as part of a promotion.] Still can't pair soundbar to surround sound speakers.(Q65C)
Written by a customer while visiting Samsung US
Customer Rating
5
Coming back to Samsung
on May 20, 2026
Posted by: Joeb
from Toledo
[This review was collected as part of a promotion.] Wonderful entry to 4k. Setup was easy. Coming back to samsung after was a great experiance. Love all the integrated features, smartthings has opened new flexibility.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need info in writing on how to operate
on May 20, 2026
Posted by: Over 65
[This review was collected as part of a promotion.] I like the TV color, brightness etc. I dislike that no instructions came with remote. I still do not understand the navigation, what the two left and center buttons do, how to hold a picture, and what Samsung Plus. Remember you have people living alone over 70 that do not have a 3 year old to help. Additional understandable info in big enough print would help.
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the new updated features! Awesome TV!
on May 20, 2026
Posted by: AlwaysASamsungFan
from Delafield, Wisconsin
[This review was collected as part of a promotion.] Resolution Impeccable, Amazing Futuristic Features!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung QLED QF7 65 inch TV awesome product
on May 20, 2026
Posted by: Paul Chin
[This review was collected as part of a promotion.] My QED QF7 65 inch TV is awesome Brightness the color contrast and the resolution are just Simply awesome great product
Written by a customer while visiting Samsung US
Customer Rating
4
Nice tv and great price
on May 20, 2026
Posted by: Sundiata
from Baltimore
[This review was collected as part of a promotion.] We love it just having trouble hooking up our Xbox.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality
on May 20, 2026
Posted by: JJHam
[This review was collected as part of a promotion.] The resolution, the colors everything are just beautiful And when the sun's shining in my room I can actually still see it. The only thing I would change is because we're much older in this household we're having a little trouble setting some things up or not quite sure how to do it in the instruction manual didn't really tell you anything.
Written by a customer while visiting Samsung US
Customer Rating
4
Tv and remote
on May 20, 2026
Posted by: Grumpie1
from Mc Dermott ohio
[This review was collected as part of a promotion.] The only thing that I hate about my tv is the remote for a few reasons is that it’s not a good size for a man with big hands
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US