Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
5
AWESOME
on May 20, 2026
Posted by: Ruby
from Arizona
[This review was collected as part of a promotion.] Amazing TV very happy with this purchase in every way. Highly recommend this TV. The quality is beautiful and it’s so easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A necessity in every house!!
on May 20, 2026
Posted by: Jordan
[This review was collected as part of a promotion.] Amazing picture. This is my 2nd QLED and am not disappointed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on May 20, 2026
Posted by: jdav
[This review was collected as part of a promotion.] Beautiful picture, great sound, simple and easy remote. Love this TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Tv
on May 20, 2026
Posted by: SugarLandMan
from Sugarland tx
[This review was collected as part of a promotion.] Great sharp picture. Planting of setting options and you can not beat the samsung tv option.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big but not too big!
on May 20, 2026
Posted by: Kdrama fan
[This review was collected as part of a promotion.] TV is better than expected in the space it’s in. Great value for the price. The color, brightness & resolution is surprisingly good for the 75inch size. Very happy with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Set up
on May 20, 2026
Posted by: Sand
[This review was collected as part of a promotion.] I hooked up the tv myself and don’t know if I hooked up correctly. Do not use any upgrade features because I don’t know. Picture ok
Written by a customer while visiting Samsung US
Customer Rating
3
Adding apps is difficult
on May 20, 2026
Posted by: Restless
from Crystal Lake, IL
[This review was collected as part of a promotion.] The image and clearness are an improvement over our previous TV. Being able to connect and Ethernet cord is a huge plus. The biggest drawback is the difficulty adding apps. I have tried multiple times to add “The Chosen” app and have been unable to add it. What good is a smart tv if I cannot add apps?
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, May 20, 2026
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Flawed Design
on May 20, 2026
Posted by: Tough Hauler
from Oklahoma
[This review was collected as part of a promotion.] Unlike most all other Samsung models the one I bought doesn't have an optical digital port that I can use to attach my sound enhancement device to the TV set. this is very disappointing makes; it is very difficult for us to enjoy the sound from the Samsung TV set. It is not a pleasure to resort to captions to understand what is being said on TV.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy Samsung Specialist, May 20, 2026
Thank you for sharing your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US