Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(1,057 Reviews)
Rating breakdown 1,057 reviews
5 Stars
856
4 Stars
156
3 Stars
27
2 Stars
8
1 Star
10
96%of customers recommend this product.
(
245 out of
256)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
5
My living room tv
on April 3, 2025
Posted by: Momofgirlz
[This review was collected as part of a promotion.] Probably one of the best TVs I've owned. The picture is beautiful and the speaker on the TV itself is amazing don't even use my soundbar as much now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung TV
on April 12, 2025
Posted by: Sweetpea67
[This review was collected as part of a promotion.] One of the best purchases I have ever made! The picture quality is incredible, I plugged my firestick in and now I stream movies and sports. My house is the place to be for my friends and I when we all want to watch a movie or concert, the sound is also top notch! I would recommend to anyone looking to purchase a new television!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Unreliable. Needs a refresh!
on July 12, 2025
Posted by: Unreliable
[This review was collected as part of a promotion.] Platform needs a major overhaul. It's slow and never really is easy to operate with third party apps.
Value
2
Response from Samsung USBy Samsung Specialist, July 14, 2025
Hi Unreliable,
We appreciate your feedback regarding response time. For optimal performance, please ensure your Q7FB TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your Q7FB TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Not incentivized honest review
on November 30, 2025
Posted by: Home Movie Watcher
from Georgia
I bought the 98 inch and paired it with the Q990F soundbar system. I have regrets buying this television. The richness of the colors is amazing. I’m most impressed by the deep blacks and how it handles reds. With a lot of tvs red screams “look at me, here I am” but not here. Red stays in its place and does its job and its job only. All other colors are handled just as well…… except white. White seems to bleed beyond its intended borders and comes across as a bit too bright. Keep in mind I have made no adjustments to the tv. These are colors straight out the box. I watched a live sporting event in 4k and the tv handled it superbly. The teams’ uniforms were crisp and I could see blades of grass on the field. The fast paced action was also handled with ease. Buy the tv. You won’t regret it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, December 1, 2025
Hello,
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 16, 2025
Posted by: Lovemovies
[This review was collected as part of a promotion.] Love the picture on this TV, so bright and crisp. Great for movies and sports. Old movies too. Not crazy about the remote though. The scrolling button is hard to use for older people. It really needs changed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is number 1!!!!!!
on April 10, 2025
Posted by: Ajtveteran
[This review was collected as part of a promotion.] This television offers exceptional picture quality. The integration with my Samsung soundbar, leveraging Q-Symphony technology, transforms the smaller screen size into a superior audio-visual experience. I commend Samsung for its Veterans discount program; it is greatly appreciated. I am a loyal Samsung customer, recognizing the company's excellence in electronics. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Smart TV review
on April 12, 2025
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I couldn't be happier with any other tv I've had several different ones but this one takes the cake
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Television
on April 13, 2025
Posted by: Television
[This review was collected as part of a promotion.] I absolutely love this TV. The picture quality is amazing. I get compliments on it from my company. Every time they are here watching it. They cannot believe the clarity of the picture. They are impressed with it all the time every time we watch movies they cannot believe how clear it is, and they are just amazed with it.
Value
5
Written by a customer while visiting Samsung US