Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
5
Excellent
on February 23, 2026
Posted by: Mekia
from Virginia
[This review was collected as part of a promotion.] It works wonderful it's very satisfied I've asked for permission to wire tap the entire coast to family
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic !!!
on March 2, 2026
Posted by: Cindy
[This review was collected as part of a promotion.] beautiful picture clarity the
entire thing.. feels like I'm in the movie-
entire thing.. feels like I'm in the movie-
Written by a customer while visiting Samsung US
Customer Rating
3
Sorry to say I am disappointed in this one.
on March 5, 2026
Posted by: DCangiolosi
from Woodstock, Illinois
[This review was collected as part of a promotion.] I have bought Samsung products including several TV's because of their beautiful graphics, and have always like all their products having also used and Have a Samsung Phone. But I am sorry to say this TV I am not happy with it all, I feel the colors are off and to bright, and the picture itself is completely terrible in my opinion. I played with the setting as much as I can and I am just so much disappointed in this TV my wife and I have already been talking about replacing it and we only had for less than 2 months.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2026
DCangiolosi,
We appreciate your feedback on the picture quality of Samsung’s Q7FB TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
We appreciate your feedback on the picture quality of Samsung’s Q7FB TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Roku over Samsung
on March 20, 2026
Posted by: British boy
[This review was collected as part of a promotion.] The TV is very poorly designed. Why does it automatically play channels/tv when powered on. I have this feature turned off and it still does it. I was much happier with my Roku tv
Response from Samsung USBy Samsung Specialist, March 20, 2026
Hi,
Thank you for sharing your thoughts on Samsung's Q7F. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's Q7F. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture - only HDMI
on March 20, 2026
Posted by: PCB511
[This review was collected as part of a promotion.] I was excited to get this TV, as the picture quality reviews were very good. I purchased this TC for a very good price. After a few months use, it's only OK.
The picture quality is very good. Rich colors. Closeups are very clear. My fault for not looking, but there are NO OTHER INPUTS, beside HDMI and Bluetooth. I have to connect soundbar via bluetooth instead of optical. This is very annoying to do every time I turn on the tv to connect. No RGB connections (for older devices).
TV audio is OK at best. No bass. Volume has to be at 65-70 to hear ok.
Setup is easy. Has AI and audio options, but I don't use them. Will probably move this tv to a room that isn't used often.
The picture quality is very good. Rich colors. Closeups are very clear. My fault for not looking, but there are NO OTHER INPUTS, beside HDMI and Bluetooth. I have to connect soundbar via bluetooth instead of optical. This is very annoying to do every time I turn on the tv to connect. No RGB connections (for older devices).
TV audio is OK at best. No bass. Volume has to be at 65-70 to hear ok.
Setup is easy. Has AI and audio options, but I don't use them. Will probably move this tv to a room that isn't used often.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, March 20, 2026
PCB511,
Thank you for sharing your thoughts on the available inputs for the Q7F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/qled-tv/55-class-qled-tv-q7f-sku-qn55q7faafxza/
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the available inputs for the Q7F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/qled-tv/55-class-qled-tv-q7f-sku-qn55q7faafxza/
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture.
on March 24, 2026
Posted by: TJD1977
[This review was collected as part of a promotion.] Overall all great product. Should have gotten a higher refresh rate.
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bright, Sharp, and Worth the price
on March 25, 2026
Posted by: Ermyas
from Alexandria, VA
[This review was collected as part of a promotion.] Clean, natural, and hits both performance + value 👌
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung QLED 65" AI
on March 27, 2026
Posted by: Anonymous
from Alexandria MN
[This review was collected as part of a promotion.] Great TV with fast processing response, great image resolution quality and sound. I love the stunning bright colors and the variety of apps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US