Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(1,055 Reviews)
Rating breakdown 1,055 reviews
5 Stars
854
4 Stars
156
3 Stars
27
2 Stars
8
1 Star
10
96%of customers recommend this product.
(
245 out of
256)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
4
Great ai feature
on February 18, 2026
Posted by: Emelexista318
from East windsor NJ
[This review was collected as part of a promotion.] Great product should have gone for a bigger size but great quality
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features easy to use
on February 18, 2026
Posted by: Pjwwolf
from Louisville, ky
[This review was collected as part of a promotion.] Replaced an oldervq080p tv. Our new Samsung is so much brighter. The colors are very saturated. The picture is clear and lifelike. Also, when we game the TV has zero streaks on artifacts.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These tv is fantastic with colors
on February 18, 2026
Posted by: Bling
from Seattle wa
[This review was collected as part of a promotion.] this is one of the best TV to have in your living room the colors are amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broken tv
on February 19, 2026
Posted by: Anonymous
from Taberg ny
[This review was collected as part of a promotion.] When I receive my TV, it was broken. The corner was broken and the TV is not a full screen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, February 19, 2026
Hi there,
We’re sorry to hear that your TV arrived with damage. While every unit is packaged carefully for transit, incidents can still occur during handling and delivery. Please reach out to our support team as soon as possible so we can review your case and guide you through the steps to get this resolved quickly.
At your earliest convenience, please contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We’re sorry to hear that your TV arrived with damage. While every unit is packaged carefully for transit, incidents can still occur during handling and delivery. Please reach out to our support team as soon as possible so we can review your case and guide you through the steps to get this resolved quickly.
At your earliest convenience, please contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Small but good
on February 19, 2026
Posted by: Pathar03
[This review was collected as part of a promotion.] The small size is good for my rv but I am hoping to upgrade. The screen output is clear and bright the colors pop off vividly.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV overall. Picture and connection to phone
on February 19, 2026
Posted by: Jason
from Plainfield, IL
[This review was collected as part of a promotion.] Its a good TV, no regrets. Was priced right and has all the modern features most people want/use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent for the Bedroom!
on February 19, 2026
Posted by: Jaywest
[This review was collected as part of a promotion.] The TV has nice colors and sound. Thinking of getting another one for the living room.
Written by a customer while visiting Samsung US
Customer Rating
5
The best t v the money can buy
on February 19, 2026
Posted by: Brystn1
from Johnstown, PA
[This review was collected as part of a promotion.] The picture is absolutely amazing.I am so thankful that I went with a Samsung TV.And since going with the Samsung TV I don't think I'll go with any other t v. Thank you
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US