Customer reviews from Samsung US
Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Average customer rating
4.7
(1,056 Reviews)
Rating breakdown 1,056 reviews
5 Stars
855
4 Stars
156
3 Stars
27
2 Stars
8
1 Star
10
96%of customers recommend this product.
(
245 out of
256)
Customer Reviews for Samsung - QN98Q7FDAFXZA 98" QLED Q7FD 4K Vision AI Smart TV (2025)
Customer Rating
5
Love the tv
on December 20, 2025
Posted by: Shagggy
[This review was collected as part of a promotion.] I have ve been a samsung customer for a long time and I love the products and support I received when in need. from my 4 smart tv's, to ours phones even our washer and dryer. I don't think you can get anything better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Arrived with dead pixels TWICE
on December 22, 2025
Posted by: Disappointed
from Sahuarita, AZ
First TV arrived with dead pixels. Ordered a replacement and it arrived with dead pixels. Clearly this series has problems with manufacturing.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, December 23, 2025
Hi there,
Thank you for reaching out, and we’re sorry your TV arrived in this condition. Damaged or defective arrivals must be reported within 5 days of delivery, so we recommend getting in touch with Samsung Support as soon as possible.
Whenever you're ready, our team can assist you at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Thank you for reaching out, and we’re sorry your TV arrived in this condition. Damaged or defective arrivals must be reported within 5 days of delivery, so we recommend getting in touch with Samsung Support as soon as possible.
Whenever you're ready, our team can assist you at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and interface
on December 23, 2025
Posted by: MyQLED4K
[This review was collected as part of a promotion.] It is simple to use and has a great picture. I love this tv!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME!!!
on December 24, 2025
Posted by: Mjstone
[This review was collected as part of a promotion.] Absolutely AWESOME! The picture is bright and clear and so lifelike that I expect the tv characters to walk off the side of the screen! Love it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV rocks!
on December 26, 2025
Posted by: Thebatcave
[This review was collected as part of a promotion.] Never thought a QLED4K TV would ever make such an impact on me. The screen just pops ! I bought this TV to replace a 6yr old Samsung LED that was a workhorse for me however has seen better days. There was really no functional issues except there was this ever slowly gaining black shadow that took over half the screen.
My new TV has increased my interest of viewing my favorite HD shows due to the vivid colors and natural tones. The audio is pretty good as well. The ease of installation was great. The apps worked after a software update and then after I was in business. Great price and the Samsung name gave me insurance for another 6years or more. A DEFINITE BUY. NO REGRETS!
My new TV has increased my interest of viewing my favorite HD shows due to the vivid colors and natural tones. The audio is pretty good as well. The ease of installation was great. The apps worked after a software update and then after I was in business. Great price and the Samsung name gave me insurance for another 6years or more. A DEFINITE BUY. NO REGRETS!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a Wonderful view
on December 30, 2025
Posted by: Lovingtheview
[This review was collected as part of a promotion.] This model is crispy clear with a great surround system. I love it I feel like I'm at the theater always.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Know What You Want!
on January 3, 2026
Posted by: Wise Shopper
from Ohio
Bought 2 Smart TV’s 75” QED & 40” , both remotes operate with either Tv. 75” rechargeable, 40” takes batteries.
Set up is not hard (but take your time.
Wonderful picture didn’t need to adjust at all
These Tv’s were priced very competitive an Samsung has always been very good for me.
One thing I would like to have with them was more choices for hookups of older extras soundbar cd recording, etc.
Set up is not hard (but take your time.
Wonderful picture didn’t need to adjust at all
These Tv’s were priced very competitive an Samsung has always been very good for me.
One thing I would like to have with them was more choices for hookups of older extras soundbar cd recording, etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv ever
on January 5, 2026
Posted by: Dawn
This is the best TV we have had.. The quality is amazing.. It can even be used with our Alexa.. I highly recommend getting this TV..
Written by a customer while visiting Samsung US