Customer reviews from belkin.com
Belkin - 2500mAh Power Bank BPD002btWH
Average customer rating
4
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
39
4 Stars
11
3 Stars
6
2 Stars
3
1 Star
10
75%of customers recommend this product.
(
39 out of
52)
Customer Reviews for Belkin - 2500mAh Power Bank BPD002btWH
Posted by: DFCR
Verified Purchase:Yes
No Backwards charging, no wireless charging. Move logo to the side!!
Response from belkin.comBy Belkin, Customer Support, July 27, 2021
Hi, DFCR,
Our Belkin BPD002 is a wireless charging power bank that takes full advantage of MagSafe® technology and won’t block the iPhone® 12’s camera, so you can keep using your phone while it charges. Also, it is compatible with MagSafe devices, and can be used with MagSafe official cases up to 3 mm in thickness. When charging your device over wireless connection, you may place the back of your phone on top of the charger then press the button located on the side of the Belkin BPD002. Please know that once you place the back of your phone on top of the charger, the built-in magnet will automatically align it. In case you have further concern with it or any of our products, please feel free to email us at BelkinCares@belkin.com so we can have you assisted by our Product Experts. Send along your contact info and the link of this review, for our reference.
Regards,
Elyza
Belkin Support
Our Belkin BPD002 is a wireless charging power bank that takes full advantage of MagSafe® technology and won’t block the iPhone® 12’s camera, so you can keep using your phone while it charges. Also, it is compatible with MagSafe devices, and can be used with MagSafe official cases up to 3 mm in thickness. When charging your device over wireless connection, you may place the back of your phone on top of the charger then press the button located on the side of the Belkin BPD002. Please know that once you place the back of your phone on top of the charger, the built-in magnet will automatically align it. In case you have further concern with it or any of our products, please feel free to email us at BelkinCares@belkin.com so we can have you assisted by our Product Experts. Send along your contact info and the link of this review, for our reference.
Regards,
Elyza
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Swankmaster
from California
Verified Purchase:Yes
For the most part this is a fantastic charger! My only gripe is that the magnet is really not very strong. At least, when the charger is being used with a mag-safe iPhone case. The magnetism is barely noticeable with the case on. But it still charges the phone. So as long as you aren’t looking for a portable charger that clings to the phone with a case, then this one works great!
I would recommend this to a friend!
Response from belkin.comBy Belkin Support, Customer Support, July 27, 2021
Hi,
The Belkin BPD002 Magnetic Wireless Power Bank 2.5K is compatible with MagSafe official cases up to 3 mm in thickness. You can remove the phone case so it won't block the camera, and you can keep using your phone while it charges. But, if you need further assistance, feel free to reach out to us at BelkinCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Belkin Support
The Belkin BPD002 Magnetic Wireless Power Bank 2.5K is compatible with MagSafe official cases up to 3 mm in thickness. You can remove the phone case so it won't block the camera, and you can keep using your phone while it charges. But, if you need further assistance, feel free to reach out to us at BelkinCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Kevin211
Verified Purchase:Yes
Wasn’t overly impressed with power output. Returning and purchasing the 10k unit
Written by a customer while visiting belkin.com
Customer Rating
1
Product is not good
on July 26, 2021
Posted by: Res58
from Pittsburgh
This product takes too long to charge and the charge is not 50% as advertised.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin Support, Customer Support, July 27, 2021
Hi, Res58,
The Belkin Magnetic Wireless Power Bank has a capacity of 2,500mAh. It should allow you to keep using your phone and its camera while it charges but, it does not support fast charging. For isolation, you can try to remove the MagSafe case to see if there's any difference.
Should you need assistance, you can reach out to us at BelkinCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Belkin Support
The Belkin Magnetic Wireless Power Bank has a capacity of 2,500mAh. It should allow you to keep using your phone and its camera while it charges but, it does not support fast charging. For isolation, you can try to remove the MagSafe case to see if there's any difference.
Should you need assistance, you can reach out to us at BelkinCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Santo
Verified Purchase:Yes
I hate this product does not last very long and does not work properly
Response from belkin.comBy Belkin, Customer Support, July 18, 2021
Hi, Santo,
We’d like to know more about what happened so we can have our Product Experts help you out. Just send us an email at BelkinCares@belkin.com with a link to this review as our reference when you reach out.
We look forward to hear from you soon.
Regards,
Rosalyn
Belkin Support
We’d like to know more about what happened so we can have our Product Experts help you out. Just send us an email at BelkinCares@belkin.com with a link to this review as our reference when you reach out.
We look forward to hear from you soon.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com