Customer reviews from https://www.asus.com
ASUS - TUF GAMING A520M-PLUS WIFI Gaming Desktop Motherboard - AMD A520 Chipset - Socket AM4 - Micro ATX - Ryzen 3, Ryzen 5
Average customer rating
4.1
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
15
4 Stars
7
3 Stars
2
2 Stars
2
1 Star
2
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for ASUS - TUF GAMING A520M-PLUS WIFI Gaming Desktop Motherboard - AMD A520 Chipset - Socket AM4 - Micro ATX - Ryzen 3, Ryzen 5
Posted by: Isaac 1
Frequency of use:Daily
Verified Purchase:Yes
Two of the ram slits were broken when i purchased it
Response from https://www.asus.comBy Customer Service, November 5, 2024
Dear Valued Customer,
We're sorry to hear that you're experiencing memory issues with your motherboard. To troubleshoot, please double-check for any bent pins on your CPU and CPU socket. After verifying the components, reseat your CPU cooler, ensuring not to apply excessive pressure, as this could interfere with your memory channels. If the issue persists, feel free to reach out to me with any technical or general questions. You can contact me at customerloyalty@asus.com. Please include a link to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
We're sorry to hear that you're experiencing memory issues with your motherboard. To troubleshoot, please double-check for any bent pins on your CPU and CPU socket. After verifying the components, reseat your CPU cooler, ensuring not to apply excessive pressure, as this could interfere with your memory channels. If the issue persists, feel free to reach out to me with any technical or general questions. You can contact me at customerloyalty@asus.com. Please include a link to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Written by a customer while visiting https://www.asus.com
Posted by: d4nK207
Frequency of use:Daily
Verified Purchase:Yes
Asus TUF Gaming A520M plus WiFi
Written by a customer while visiting https://www.asus.com
Posted by: Dj Mic skee
Verified Purchase:Yes
Only 3% cpu wow gpu loving it after 24 hour use
Written by a customer while visiting https://www.asus.com
Posted by: Sazist
Frequency of use:Daily
Verified Purchase:Yes
It’s good but motherboard usb port turns my mouse off once in a while and have to unplug and plug back in. Doesn’t have m.2 screws included. Decent for budget tho
Response from https://www.asus.comBy CLM, September 20, 2024
Dear Sazist,
Thank you for your comment.
We do understand the inconvenience if you are having issues with the USB port. To resolve the issue, please try another USB port. Check if Windows and chipset driver are up to date. Also, check if the USB mouse is working properly. You may need to try another known good mouse, if available, to determine if the USB port is defective.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience if you are having issues with the USB port. To resolve the issue, please try another USB port. Check if Windows and chipset driver are up to date. Also, check if the USB mouse is working properly. You may need to try another known good mouse, if available, to determine if the USB port is defective.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
4
The board an processor seems to be working okay.
on October 15, 2024
Posted by: gregh48
Frequency of use:Daily
Verified Purchase:Yes
I installed this board with an AMD Ryzan 5 processor. The board and processor seem to be working okay with Windows 11 Pro installed. But some of my appts are running a lot slower than they were on my Intel i7 processor. Older model, not the new one for windows 11. It ran with Windows 10 Pro.
Written by a customer while visiting https://www.asus.com
Posted by: Agent M
Frequency of use:Daily
Verified Purchase:Yes
Powerhouse mother board, can game all day with out having any signs of an issue…..
Written by a customer while visiting https://www.asus.com
Customer Rating
2
It's cheap so I understand the quality issues
on December 31, 2024
Posted by: Allty56
Frequency of use:Daily
Verified Purchase:Yes
5. Don't work and 1 of the usb ports on the back of the mobo dosent work
Response from https://www.asus.comBy CLM, December 31, 2024
Dear Allty56,
Thank you for your comment.
We do understand your disappointment with the quality of the motherboard and the inconvenience this may have caused if you are having issues with one of the USB ports. ASUS is an ISO certified company, as a result, all products go into a strict manufacturing standard. All ASUS products undergo intensive quality control testing and inspections, and are built to last. One of the USB ports not working is a random problem.
The USB port problem can either be a hardware or software related. With the hardware, please check if the USB device and the USB cable are working properly. Regarding the software, please ensure Windows was installed fresh from scratch using this motherboard to avoid driver conflict that may cause the USP port not working. Ensure Windows, chipset driver and BIOS are current version. Updates for this motherboard are available for download at: https://www.asus.com/us/motherboards-components/motherboards/tuf-gaming/tuf-gaming-a520m-plus-wifi/helpdesk_bios?model2Name=TUF-GAMING-A520M-PLUS-WIFI. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the quality of the motherboard and the inconvenience this may have caused if you are having issues with one of the USB ports. ASUS is an ISO certified company, as a result, all products go into a strict manufacturing standard. All ASUS products undergo intensive quality control testing and inspections, and are built to last. One of the USB ports not working is a random problem.
The USB port problem can either be a hardware or software related. With the hardware, please check if the USB device and the USB cable are working properly. Regarding the software, please ensure Windows was installed fresh from scratch using this motherboard to avoid driver conflict that may cause the USP port not working. Ensure Windows, chipset driver and BIOS are current version. Updates for this motherboard are available for download at: https://www.asus.com/us/motherboards-components/motherboards/tuf-gaming/tuf-gaming-a520m-plus-wifi/helpdesk_bios?model2Name=TUF-GAMING-A520M-PLUS-WIFI. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: User38383
Frequency of use:Daily
Verified Purchase:Yes
Good for a Ryzen 5600x works amazing and run games smooth and the loading screen and easy driver downloads help alot
Written by a customer while visiting https://www.asus.com