Customer reviews from HENCKELS
Henckels - Metrona 62-pc 18 10 Flatware Set - Stainless Steel
Average customer rating
3.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Henckels - Metrona 62-pc 18 10 Flatware Set - Stainless Steel
Customer Rating
2
Product quality has slipped
on October 9, 2025
Posted by: Re
This product and other recent purchases are not the same quality as previous Henkel purchases. It appears the company has cheapened its products. My original set of stainless is much heavier and durable. The current stainless is lighter and will probably bend in the future.
No, I would not recommend this to a friend.
Response from HENCKELSBy Consumer Relations, November 12, 2025
Thank you so much for sharing your feedback. We’re truly sorry to hear that your recent purchases haven’t met the same expectations as your earlier Henckels products. Please rest assured that all Henckels stainless-steel products are crafted with the same attention to quality and durability that the brand has been known for. Our designs are continually refined to provide dependable performance and comfort for everyday cooking.If you’d like us to take a closer look or share more details about your experience, please don’t hesitate to contact our team at hello@henckels.com, we’d be happy to assist.
Written by a customer while visiting HENCKELS
Posted by: KathleenAP73
from Florida, USA
Verified Purchase:Yes
I have the same pattern from several years ago. I was missing to many pieces, so bought another set. This set seems even better made than the last. Very happy with Henckels quality. They have never tarnished, still look great. Never rusted. Feel well made, of good weight and strength. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS